Account Manager

**At Kindred Credit Union, you will be part of cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.**

**You're invited to make a difference ** as a **full-time Account Manager **in our **Aylmer Branch.**

In this role, you will build relationships with members (agricultural, commercial, and organizational) to understand their needs, and inform them of their options so they can access credit in a way that meets their needs, helps them achieve their financial milestones, and experience Banking with Purpose. Ongoing, you will manage relationships with a portfolio of members to help them grow their business long term and ensure they receive solutions suited to their needs at every stage.

**Key Responsibilities**
- Build member relationships with a view to understanding needs and recommending solutions
- Refer members to branch partners for related financial solutions
- Monitor and manage risk by conducting annual reviews, managing arrears and overdrafts

**What to bring**

You possess strong technical and analytical skills. You are passionate about delivering a member experience that inspires confidence in our services, builds relationships with our members, and encourages referrals from the community. You are a team player who collaborates easily with colleagues. Finally, you share a commitment to our shared values and purpose.

**Plus, you bring your qualifications and experience**:

- Completion of a post-secondary program, preferably in Business or Agriculture
- 2-4 years of account management or sales experience
- Financial literacy and ability to interpret financial statements
- Solid technical skills
- Credit expertise is an asset, however extensive training is provided

**Why Kindred**

You will be part of a collaborative workplace where you’ll be asked to participate in the business and share your voice. You’ll be expected to continually grow your skills and abilities and to share your expertise and experience with colleagues. You’ll also be supported in volunteering your talents for community and other programs that are important to you.

We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and to care for the overall wellness of the whole you. And of course, your rewards package includes competitive total compensation plus an array of financial products and services at preferred rates for staff. By choosing Kindred, you’ll be joining an engaged workforce: we’re a provider of a Living Wage, and we’re using business as a force for good as a B Corp.

**Our comprehensive total rewards package includes**:

- Competitive total compensation
- Starting salary $60,000 - $85,000. This role has multiple levels; placement will be commensurate with experience
- Group benefits plan & commitment to staff wellness
- 3 weeks vacation, vacation purchase program
- Career growth opportunities, continuous training & development support
- Staff benefits on financial products & services (including Group RRSP matching)

**RSVP**
- As a team of people who, with compassion, integrity, and stewardship, care deeply about each other, our members, our communities, and our world, Kindred is committed to building an equitable, diverse, and inclusive workplace. Kindred’s values-centered and faith-inspired, warmly professional, expressly invitational characteristics compel us to be a place that understands, respects, and values, and treats equitably all people of every race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability._

**Experience**: Preferred
- 1 - 3 years: Experience in relationship management or sales
- 1 - 3 years: Experience in agriculture

**Education**: Preferred
- Bachelor's degree or better