Customer Service Representative

4 days ago

Waterloo, Canada Fix Network Full time

**Speedy Auto Service Waterloo is looking for a Customer Service Representative**:
**Job Duties**:

- Greet and welcome clients using the Speedy Customer Service Standards.
- Provide service to customers by reviewing the services offered and cross-sell different programs by explaining the advantage of our multiple service offerings.
- Sell the Speedy Auto Services and provide outstanding customer service, in order to build strong and long-lasting relationships with clients.
As required, assign the work order to technicians.
- Print, review and educate customers on Scheduled Maintenance requirements specific to their vehicle, using applicable technology such as SSMS, Mitchell,
- Set convenient appointments with the customers, based on the shop availability.
- Keep the customer database up to date to ensure efficiency.
- Other related tasks as required.
**Requirements Skills ans Experience**:

- High school diploma or GED required
- Strong customer service and troubleshooting skills
- Retail sales experience preferred
Strong work ethic and positive team attitude

At **Speedy Auto Service**, our employees are our top priority. We strive to attract, develop and retain the best technicians and customer service personnel. We are committed to employment equity and the diversity of our community by creating an inclusive work environment.
**Come meet us**

**Education**:
Required
- High School Diploma or better

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