Ward Clerk

**“How do you bring kindness to others every day?”**

Join us in our journey of kindness - our Kind era - where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

The **Ward/ Staffing Clerk** reports to the Director of Care and is expected to assist with all the day-to-day facility wide and nursing administrative functions as directed by the Director of Care.

**Responsibilities**:

- Assists in the production and distribution of nursing department communications under the direction of the Director of Care.
- Responsible for word processing of all correspondence for the Nursing Department and Executive Director.
- Updates policy and procedures manuals.
- Organizes the years of service, educational achievement, and excellent attendance awards with the Staff Development Coordinator.
- Maintains open communication at all levels.
- Assists with the completion of the annual budget for the nursing department
- Assists with the completion of variance reporting for staffing hours with Director of Care
- Orders equipment/supplies/stationary for the nursing department and administration.
- Ensures appropriate staffing patterns, effective utilization of team members and materials management.
- Follows Absenteeism control programs and maintain attendance/absenteeism reports and communicate any recurrent absenteeism to the Director of Care
- Responsible for recording and tracking agency utilization and billing.
- Effectively maintains care records that emphasize and can be measured as delivering on a daily basis a person-centered approach.
- Demonstrates good knowledge of Collective Agreement, Employment Standards Act, Labour Relations Act, and Occupational Health & Safety Act.
- Manages all vacant schedules due to employee absences such as LOAs, vacation requests, sick calls, and administrative leaves.
- Actively assigns employees work schedules and maintains staffing schedules for the nursing department using the Scheduling System.
- Uses staff schedule care system and ensures team member coverage for any unfilled shifts by reaching out to Home's employees first according to collective agreement then staffing agencies as directed/needed.
- Completes and maintains scheduling and payroll for all nursing personnel.
- Books agency personnel as directed.
- Provides leadership and supervision to reception employees if applicable.
- Sets the vision, goals and objectives for the department in collaboration with the team members and in line with the overall Home's vision and strategic directions
- Motivates team members and establishes incentive programs that recognize excellent performance.
- Submits documentation and reports to the Executive Director and/or Director of Care as requested.
- Participates in facility-wide quality improvement activities.
- Maintains records management
- Any and all other tasks as assigned

**Qualifications**:
The qualifications needed to join our family are as follows:

- High School graduate or G.E.D. with courses in typing and mathematics. Nursing background is an asset.
- Working knowledge and high comfort level to use computer hardware and software programs.
- Expedient data entry skills.
- Ability to work in a fast-paced environment with changing priorities, have exceptional time management skills and to perform well under pressure with tight deadlines.
- Sense of responsibility, integrity, and confidentiality.
- On the job training in business office procedures in this facility.
- Must be well groomed, patient, courteous, tactful, and pleasant.
- Ability to be non-judgemental towards others
- Ability to have meaningful engagements with others
- Must have the ability to cooperate with other personnel.
- Must be level headed and calm in emergencies.
- Second language is an asset.
- Must have a clear vulnerable sector screen, no older than 6 months, TB test results less than 6 months old, must be able to provide three supervisory reference

**What do we offer you?**
- Competitive wages
- Employee perks
- Support for personal and professional growth

We appreciate all applicants' interest, only those selected for further consideration will be contacted.

**Education**: Required
- High School or better

**Skills**: Preferred
- Level Headed and Calm in Emergencies
- Ability to Work Collaboratively
- Knowledge of Technology Soft/Hardware Systems
- Conflict Management Skills
- Data Entry Skills
- Ability to Work in a Fast Paced Environment
- Experience in a Healthcare Setting
- Ability to Work From the Heart
- Integrity and Confidentiality
- Problem Solving Skills
- Team Building
- Typing Skills