Coordinator, Graduate Student Recruitment

OCAD University acknowledges the ancestral territories of the Mississaugas of the Credit, the Haudenosaunee, the Anishinaabeg and the Huron-Wendat, who are the original owners and custodians of the land on which we live, work and create_

OCAD University, Canada’s largest and oldest art and design university, is a vibrant community of bold, curious and compassionate artists, designers and scholars who are imagining and creating a joyful, equitable and sustainable world. The University is an internationally renowned hub for art, design, digital media, research, innovation and creativity, and arts administration. It embraces collaborative and interdisciplinary approaches to change-making through art, design-thinking curriculum and research, making OCAD U a local, regional, national and global leader in art and design.

It is an exciting time to join the OCAD U community as the University is at a key stage in its institutional transformation, with the implementation of its Academic and Strategic Plan and guiding principles — driving positive impact; decolonization, indigenization and equity; environmental sustainability; emerging as a vibrant hub; student centered approaches; innovation in learning teaching and research; and financial stewardship.

**Summary of Responsibilities**:

- Support overall A&R planning, events and communications for domestic and international students to support the university’s enrolment targets, objectives and strategic plan
- Respond to applicant inquiries regarding admission status using student information systems (Slate, and triage as needed
- Provide 1:1 advising and support to prospective applicants
- Collaborate with the Coordinator, Visitor Experience & Special Events, to ensure graduate applicants receive campus tours that illustrate the OCAD U experience, student life and other areas of the campus experience
- Work closely with the SGS and A&R team to assist in planning, developing and implementing graduate student recruitment initiatives (e.g. Open House, Grad Fairs, and events, etc.)
- Support the training and mentorship of graduate student monitors
- Work with the A&R and SGS team to leverage the Client Relationships Management System (CRM) to maintain and measure relationships with prospective students and applicants
- Track, monitor and evaluate the effectiveness of graduate student recruitment through surveys and report writing
- Contribute to updates on graduate student recruitment initiatives during regular communications meetings
- Ensure that recruitment activities are consistent with established structures and policies, as well as standards of quality and customer service
- In collaboration with the SGS and A&R, organize and coordinate recruitment-related events for incoming students, including international student information sessions
- Contribute to the development of diversity, equity, inclusivity, and accessibility (DEIA) strategies throughout all recruitment programs, services and communications
- Assist the Manager, Student Recruitment and other Admissions & Recruitment staff in other related duties contributing to the successful operation of the Admissions & Recruitment office

**Qualifications**:

- Post-secondary degree or equivalent, with a minimum of two (2) years of administrative work experience, preferably in a post-secondary environment ; a graduate degree in an arts and design-related field is considered an asset
- Excellent technical computing skills, including the ability to create documents, forms and templates using Microsoft Office and Adobe Creative Suite
- Experience using the Slate admissions platform
- Ability to create accessible documents, PDFs and videos using Knowmia
- Familiarity with databases, with a demonstrated ability to learn in-house programs and systems; working knowledge Client Relationship Management software (e.g. CRM Recruit), an asset
- Ability to host and provide technical support to live online events using platforms such as Zoom and Microsoft Teams
- Proven judgment, diplomacy, tact and strong interpersonal as well as oral and written communication skills
- Ability to work professionally and effectively with people at all levels in and outside of the university setting
- Demonstrated attention to detail, organizational skills, and the ability to take initiative
- Proven ability to meet deadlines and work well with high volume, pressure and changing priorities
- Demonstrated commitment to the principles of equity and diversity, and experience promoting a respectful work and learning environment for students, staff and faculty
- Must be willing and able to travel, as required
- Possession of a valid Ontario G Class driver’s licence, an asset
- Flexibility in work hours; must be willing and able to work occasional evenings, as required

**Mode of Work**:Hybrid Model

**Compensation**:Hiring Range - $27.56 to $31.53 per hour commensurate with experience, plus 4% vacation pay and 7% in lieu of benefits; Salary Range - $