Systems Analyst

2 days ago

Payments Canada Toronto Ontario Canada Payment Canada Full time
| What we are looking for
 
Reporting to the Manager, High Value Payment Systems Operations, the Systems Analyst is responsible and accountable for bridging business and product management services and offering. Providing expertise, recommendations and support in the planning, development, implementation, integration, forecasting and maintenance of the High Value Payment System. They consolidate business requirements and work with the team, technology stakeholders, vendors, partners and external stakeholders in the identification, evaluation, planning and development of a series of complex implementations and execution of quality assurance activities.
 
They are fully familiar with the High Value Payment System and work closely with vendors to ensure test requirements from the front and back-end are well executed. They define and document processes and procedures related to business requirements and quality assurance activities as part of an overall Software Development Life Cycle. They address member requests for use of the Payments Canada testing environments.
 
Job Grade: E
 
| A day in the life
 
Responsibilities as a systems analyst will include but not limited to:
 
Business Services and Operations: 

Executing the business analysis function of High Value Payment System by analyzing the business needs of members and stakeholders and proposing solutions to identified problems and recommending opportunities for value added services.

Systems Solutions Support: 

Providing system expertise for both business and technical resources.
Supporting both business operations and system solutions in the support and monitoring of the High Value Payment System.

Quality Assurance: 

Obtaining data from multiple sources, analyze information to develop reliable fact based reports in support of various operational initiatives and ongoing activities. 
Supporting the administration of the High Value Payment System.
Coordinating and facilitating Quality Assurance activities (i.e. FI engagement).

Contacts and Communications:

Providing on-call support as needed to support operations and ensure timely and accurate follow-up and reporting of all participant and Payments Canada system incidents.

|What you need to be successful 

University degree or college diploma in computer science or related studies.
Minimum of three (3) years experience within a similar role.
Experience in DevOps and agile environments.
Familiar with managing vendors.
Experience in applying system management best practices.
Experience in producing concise and detailed documentation.
Experience in performing business analysis, collecting requirements, and developing solutions.
Experience with the use of Confluence and JIRA.
Knowledge of the Software Development Life Cycle.
Occasional travel may be required.
Overtime and on-call support based on operational requirements will be required.
Eligibility to obtain and maintain a Government of Canada Reliability Status Clearance and can successfully complete enhanced background checks that may be carried out by Payments Canada.

|You will really stand out with

ITIL Certification is considered an asset.

| Salary range

Based on qualifications and experience:  $73,500 to $98,000.

Please submit your application by January 21, 2026.

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