Medical Office Assistant

2 weeks ago

Vancouver, Canada Limelight Wellness Centre Full time

Limelight Wellness Centre, located in Yaletown/Downtown Vancouver, is looking to hire a Medical office assistant / Clinic Assistant / Receptionist that will fit well in the team.

**About** **Limelight Wellness Center**:Helping people meet their health and beauty goals through a diverse team of expert practitioners.

Join our team of professional and passionate health care providers and beauty specialists. We are focused on helping people lead healthier a life through our professional services and contributing to their beauty needs.

**Role**: Medical office assistant / Clinic Assistant / Receptionist

If you are passionate about the wellness of people and believe you can contribute to this role through your strong communication, customer service skills, and organizing skills, and are eager to learn we will be happy to have you as a part of our team.

In this position, you will get exposure to working with a multi-disciplinary team of medical professionals, building relationships with clients, managing office tasks.

**Key Responsibilities include but are not limited to**:

- **Deliver Excellence in Customer Experience**_
- Schedule and confirm client appointments
- Check and take action on client-specific needs for daily appointments
- Manage customer calls and inquiries, and educate them of our services
- **Perform administrative services to complete day to day tasks**_
- Use software to manage bookings, billing, inventory, and setting up new client information
- Manage inventory by liaising with supply partners
- Process Insurance claims
- Organize documentation by following systematic filing systems
- Upload Social Media Posts and Updates
- Basic knowledge of graphics and social media content designing will be an added advantage
- Perform accounting tasks - payment forms, billing receipts, sales reports, and bank statements consolidation
- **Maintain hygiene and sanitization of the clinic**_
- Prepare the clinic for opening time
- Create a pleasant environment in the overall clinic - tidiness, music, etc.
- Treatment room and equipment set up

**Key Requirements**:

- Fluency in English and excellent communication skills
- Ability to multitask with attention to detail
- Passion for people wellness with an empathetic approach
- Enthusiastic about providing excellence in customer service
- Ability to gain customer trust through clear explanations of service quality
- Digital awareness and proficiency in the use of technology (mac/windows) - like MS Office, Social Media Platforms, Customer Information and Accounting software’s
- Cross-selling experience will be an added benefit
- Displays value for time by being punctual.
- Previous experience as a clinic assistant is an asset but not a requirement

**Language Skills**:Fluency in English is mandatory

If interested, please note your general availability and we will contact you if you are fit for the position.

**Weekly Hours: 12-25hours**

Work Remotely
- No

**Job Type**: Part-time

**Salary**: $16.00-$20.00 per hour

**Benefits**:

- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Weekend availability

COVID-19 considerations:
Mandatory Masks, Hand Sanitizers, Frequent Surface Sanitization

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