Medical Office Administrator
2 weeks ago
**Job Overview**
The Ingersoll Nurse Practitioner Led Clinic, in collaboration with the Oxford Ontario Health Team (OHT), is currently recruiting a Full Time (1) FTE Temporary Medical Receptionist or Medical Office Administer to provide primary care services for Oxford County residents that currently do not have access to a primary care provider.
The Medical Receptionist manages all administrative functions. They will assist the Primary Health Care Team, including Nurse Practitioners, Pharmacy and Nursing, to effectively and efficiently serve clients on a daily basis.
The position is located within the beautiful town of Tillsonburg
**Role and Responsibilities**
- Provide reception functions during daytime and evening office hours according to the reception schedule, including answering phones and scheduling appointments
- Warmly receive and greet visitors and patients, accounting for their arrival in the Electronic Medical Record System
- Assess client, visitor and callers needs and direct them to the appropriate staff person or most pertinent health care provider
- Schedule client, specialist and diagnostic testing appointments according to centre policies and procedures. Ensure that the reason for appointments are clearly stated in the Electronic Medical Record System
- Ensure that all client information is updated in the EMR at each visit including Health Card numbers, telephone numbers, addresses and all other pertinent demographics
- Provide clients with enrollment forms
- Explain the Clinical Team to clients and book new client interviews
- Monitor patient flow
- Prepare, maintain, update, retrieve, track and file charts manually (as needed) and electronically
- Prepare referral and consultation letters as directed
- Revise providers’ schedules
- Maintain inventory of necessary forms and supplies
- Schedule rooms and resources bookings and ensure set up of rooms
- Maintain files, petty cash and inventory of office supplies
- Initiate crisis response procedures when necessary
- Ensure regularly, throughout the day, that the waiting room is neat and orderly
- Sort the daily mail to be distributed accordingly
- Foster an enthusiastic team spirit through nurturing positive relationships among staff
- Perform reception, clerical and administrative support duties as per policies and procedures
- Other duties as may be assigned.
**Qualifications**
- Must have previous experience in a primary care medical office
- Must have experience using Telus PS Suite
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Familiarity with front desk operations and clerical duties in a professional environment.
- Experience in team management or vendor management is a plus
Join our team as a Medical Office Assistant and contribute to providing exceptional care in our community
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
Pay: $42,519.00 per year
**Benefits**:
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Tuition reimbursement
- Wellness program
Schedule:
- Evening shift
- Monday to Friday
Work Location: In person
Application deadline: 2025-06-07
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