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Customer Technology Advisor
2 weeks ago
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in SASE, Network Security, and Cloud Security, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations.
In this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers.
As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. With your extensive technical knowledge and mastery of SASE, Network Security, and Cloud Security, you will bring together the breadth of Kyndryl's expertise to develop profitable deals that drive our success.
Your dedication to continuous improvement and your passion for our practice will shine through as you showcase your end-to-end knowledge of SASE, Network Security, and Cloud Security, as well as the associated subdomains. Your technical prowess, backed by your external certifications, will establish you as a true authority in your field.
As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value-driven solutions within the practice services domain(s). Your exceptional customer-facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer.
As a strategic thinker, you will identify the intricate business and technical requirements of our customers, leveraging the vast capabilities of Kyndryl to generate winning cross-practice solutions. Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us.
In addition to your technical expertise, you will also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions. Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created.
Join our team of forward-thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor specializing in SASE, Network Security, and Cloud Security, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole.
**Your Future at Kyndryl**
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
**Required Technical and Professional Expertise**
- 10-12 years of experience (minimum) selling technical solutions for multi-industry customers
- Deep security domain knowledge of Security Services offerings and technical solutions in the security & resilience practice
- Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions
- Prior consultative selling experience
- Externally recognized as an expert in the technology and/or solutioning areas, to include technical certifications supporting subdomain focus:
- Security and Resilience Technology and Services
- Bachelor's Degree in related field
- This position requires the employee to work on a regular basis with Kyndryl stakeholders located in other Canadian provinces, the United States, or internationally where English is the common language, mak
