Vehicle Warranty Administrator

2 weeks ago


Hamilton, Canada John Bear Buick Chevrolet GMC Cadillac – Hamilton Full time

**Pay**: $20.00 - $21.00 per hour depending on experience

**Schedule**: Monday to Friday - 9:00am to 5:00pm

**Why Work For Us**:

- Health, Vision and Dental Benefits
- Paid Vacation
- On-site Parking
- 5-day work weeks - NO SUNDAYS
- Professional Development and Growth Training

**Responsibilities**:

- Invoice and process warranty claims daily.
- Monitor claims, ensuring claims are paid and returned claims are analyzed and disputed, as applicable.
- Maintain the warranty schedule, ensuring it is up to date.
- Ensure labour and parts information are claimed accurately.
- Correct rejected claims to ensure maximum number of claims are paid daily
- Confirm all criteria as required by manufacturers and any third parties involved
- Settlement of warranty receivables, with collection of payments and resubmission of rejected claims promptly
- Process all retail, warranty and internal repair orders into the system, while verifying the accuracy, and creating work order requests to complete repairs.
- Maintain knowledge of any and all recalls on products
- Administrative office duties as needed

**Job Qualifications**:

- Previous warranty claim experience considered a strong asset
- Great phone etiquette and customer-oriented personality
- Ability to work independently demonstrating organizational and time management skills
- Strong listening skills
- Motivated and focused
- Detail oriented

If you are interested and believe you meet the specified qualifications, please send your resume to this ad.

If you require any sort of accommodation at any time during the recruitment process, please let us know.

John Bear is an Equal Opportunity Employer.


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