Pharmacy Assistant

1 week ago

Milton, Canada Crystal Care Medical Clinic Full time

**Job Summary**
The Pharmacy Assistant is responsible for assisting in the clerical duties involved in the daily operations of the pharmacy.

**Duties**
- Answers phones in a professional and courteous manner. Directs all calls appropriately and takes accurate messages.
- Greet patients promptly and obtain their prescription information
- Process and package prescriptions accurately and efficiently
- Enter in patient demographics and create patient profiles accurately
- Accurately adjudicate prescriptions through third parties
- Cash out patients
- Manage inventory
- Understands and adheres to all laws and privacy standards
- Understands and adheres to company policies and procedures.
- Meets expectations for customer/patient satisfaction and anticipates customer/patient needs.
- Refer to the pharmacist for any clinical inquiries
- Manage patient questions both in person and on the phone
- Handles customer/patient complaints in a fair and empathetic manner.
- Effective written and oral communication skills.

**Requirements**:

- Six Months of Pharmacy Assistant Experience In Canada is required
- Fillware Experience is an asset
- Strong communication skills with a focus on patient care and customer service.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail.
- Familiarity with hospital pharmacy operations is an advantage.
- Must be able to work flexible hours, including evenings or weekends if required.

Join our team as a Pharmacy Assistant and contribute to improving patient outcomes through effective medication management and exceptional service

**Job Types**: Full-time, Part-time

Pay: $18.00-$20.00 per hour

**Benefits**:

- Flexible schedule
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- pharmacy: 1 year (preferred)

Work Location: In person

Expected start date: 2024-11-04

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