Client Services Specialist
4 days ago
**Client Services Specialist (Remote) 9:00-5:00 pm MST** Thrive’s mission is to help people at all stages of their career. Career wellness is about more than just getting your next job, or even your next promotion. We deeply care about our users’ career paths and work to ensure they have access to great tools to help them Thrive. As a Client Services Specialist at Thrive, you will play a key role in supporting the continued growth and success of the Thrive Career Wellness Platform. In this client facing role, you will onboard, train, and continuously engage our Thrive users. If you genuinely love helping people, this is a fantastic opportunity for you In this role, you’ll meet hundreds of individuals from diverse backgrounds and industries. You’ll build connections and ultimately be supporting many on their path to career wellness. Talk about rewarding work **What you’ll be doing in this role**: - Become a Thrive Career Wellness Platform expert, having a strong understanding of the features and services available to our users - Supporting Thrive users in understanding elements of their outplacement or career management program - Hosting 1:1 virtual onboarding meetings with new Thrive users - Hosting group training sessions on the Thrive platform - Build customized career wellness programs to include the right balance of career, learning and wellness services to support our users and their goals - Driving user engagement, activation rates, and onboarding rates - Be a key part in monitoring, facilitating and improving operational processes and working with our key stakeholders to deliver exceptional services to our clients - Effectively tracking and reporting on all activity, sharing insight into successes and areas of opportunity - Participating in the continued development our overall client engagement strategy - Building internal marketing campaigns to engage our English speaking user base **Skills and Experience We’re Looking For**: - Proficient written and verbal communication skills in English - Empathetic customer centricity - you obsess over your customers and seek to understand them in order to solve their problems - Outcome focused - you’ll work to drive our mission forward - Proven success and experience in a client facing, sales, or customer service-focused role - The ability to cater to a wide demographic of individuals with varying career transition and management program needs - Strong accountability, being able to take full ownership over your work - Educational background in Business, Human Resources or Communications would be considered an asset but is not a mandatory requirement **Life at Thrive**: - Fast paced, high trust environment with lots of freedom - Strong opportunity for career progression and mentorship opportunities - Remote **Total Rewards Package**: - 3 weeks paid vacation + 1 week holiday shutdown period - Health Insurance & Wellness Coverage - Yearly Learning & Development Allowance - Yearly Workspace Allowance At Thrive we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. If you require accommodation at any time during the recruitment process, please let us know. $55,000-$60,000 **_Applicants must be legally entitled to work in Canada._** **9:00-5:00 pm MST** Pay: $55,000.00-$60,000.00 per year
-
Client Service Specialist
4 days ago
Edmonton, Canada Alberta Women Entrepreneurs Full time_**Client Service Specialist**_ Are you interested in joining a dynamic and collaborative team that is passionate about helping to grow businesses that are shaping Alberta? If so, Alberta Women Entrepreneurs (AWE) is searching for a **Client Service Specialist **to join their professional team. This position is specializes in relationship building with AWE...
-
Client Service Specialist with Reception
19 hours ago
Edmonton, Canada Regent Signs Full timeRegent Signs is a small, family-run business that manufactures and installs signage in Edmonton and area. We believe that you should enjoy what you’re doing; our owners and staff work hard together to achieve our company goals and have fun along the way! We are currently looking for a **Client Service Specialist **to join our team. Duties include: -...
-
Edmonton, Canada Legal Aid Alberta Full timeA legal services provider in Edmonton is looking for multiple full-time Legal Intake Specialists to support clients with legal processes. Candidates should exhibit strong empathy, excellent communication skills, and a commitment to quality service. Responsibilities include answering client inquiries, managing information in CRM systems, and assessing client...
-
Edmonton, Canada Scotiabank Full timeA leading financial institution is seeking a Regional Administrative Specialist in Edmonton, Canada, to provide crucial administrative and operational support for Financial Advisors and Portfolio Managers. This role involves preparing client documentation, maintaining accurate databases, and assisting with compliance tasks. The successful candidate will...
-
Edmonton, Canada Scotiabank Full timeA leading financial institution is seeking a Regional Administrative Specialist in Edmonton, Canada, to provide crucial administrative and operational support for Financial Advisors and Portfolio Managers. This role involves preparing client documentation, maintaining accurate databases, and assisting with compliance tasks. The successful candidate will...
-
Client Specialist, Retirement
9 hours ago
Edmonton, Alberta, Canada Navacord Full timeTHE ROLEThe Group Retirement Client Specialist provides centralized administrative support to our Group Retirement Services team, enabling the efficient delivery of retirement, savings, and pension plan services to our clients. This role supports advisors and consultants by ensuring accurate, timely, and compliant administration of group retirement plans,...
-
Regional Administrative Specialist
2 weeks ago
Edmonton, Canada Scotiabank Full timeA leading financial institution seeks a Regional Administrative Specialist in Edmonton. You will provide crucial administrative and operational support to Financial Advisors and Portfolio Managers. Responsibilities include maintaining client documentation, managing inquiries, and ensuring compliance standards are met. The ideal candidate possesses a college...
-
Senior Bookkeeper
11 hours ago
Edmonton, Alberta, Canada Preferred Client Services Full timeAre you ready to elevate your career in bookkeeping while specializing in GST and year-end review? Do you want to join a team that's not only passionate about numbers but also committed to making a real difference in the community? Your perfect opportunity awaitsPreferred Client Services isn't your typical bookkeeping firm; we're dedicated to empowering...
-
Client Care Specialist
2 weeks ago
Edmonton, Canada Tailz Full time**Client Care Specialist** **Are you looking to thrive in a fast-paced environment where your goal is to create wag-worthy experiences? One where you love talking pets, enjoy making meaningful recommendations, and building trust?** Tailz is on the hunt for a dynamic Client Care Specialist who’s equal parts people-person, process wizard, and sales minded....
-
Client Care Specialist
7 days ago
Edmonton, Canada Tailz Full timeClient Care Specialist Our Client Care Specialists support our team in providing a fantastic pet care experience by supporting the needs of our clients as they arrive, depart or make reservations for future visits! Do you love talking about pets and enjoy the client service experience? Maybe this is the job for you! This position requires a self-motivated,...
