Customer Service Specialist
2 weeks ago
Our client, Microbix, is looking to fill 2 positions in its Customer Service roles. In this entry level position as a Customer Service Specialist, you will be working with our Sales, Marketing and Business Development Team as we grow our business. In this fast-paced role, you will work closely with the sales and product management teams as well as our customers. Primary duties will include entering orders, performing front line customer service, coordinating production with shipping dates and handling many customer facing activities.
Microbix Biosystems Inc. is a life science company and leading manufacturer of viral and bacterial antigens and Quality Assessment Products (QAPsâ„¢) for the global diagnostics industry. Established in 1988, Microbix is a traded company, listed on the Toronto Stock Exchange and headquartered in Mississauga, Ontario, Canada.
**Primary Functions**:
- Communicate promptly with Microbix's customers regarding the following:
- Acceptance of new purchase orders, providing confirmation of receipt and prospective shipping dates
- Product pricing and availability
- Product inquires or product issues
- Sending of invoices, shipping details, and product documents as requested
- Processing customer purchase orders in ERP system to create invoices and shipping paperwork
- Processing customer payments and contacting customers for payment details
- Create shipment waybills and work with various couriers to ensure orders shipped and delivered on time
- Resolve any issues evolving out of customer shipments in timely manner
- Logging of various metrics and order details into excel spreadsheets
- Build a working knowledge of Microbix's products to better assist customers
- File and maintain paperwork records to accounting and auditing purposes
- Work with other departments, including product coordinator to ensure products are available for sale and deadlines are met
- Work with product management team for special request and shipments
- Other duties as required by Sr. Account Executive and Customer Service Manager
**Education and Experience**:
- Preference given to those with an Undergraduate Degree or College Diploma (preferably in Biology or a related field)
- Experience in a past customer service role is an asset
- Experience with an ERP software is an asset
- Experience in a Life Science or Biotechnology workplace an asset
**Required Skills or Knowledge**:
- The ability to multi-task and prioritise job functions. Work in an organized fashion
- Excellent verbal and written communication skills; this position requires a lot of external communication with customers
- Ability to work with mínimal supervision
- Knowledgeable in Microsoft Office Suite of tools (Outlook, Word, Excel)
-
Customer Service Specialist
2 weeks ago
Mississauga, Canada ES OpCo Canada II Ltd. Full timeWe are looking for a Customer Service Specialist who is responsible for delivering a positive customer experience and helping us our business grow in Canada. A Veseris Customer Service Specialist is: - Able and eager to contribute to Veseris’ strategies and tactics. - Able to work independently and as part of a team. - Able to work in a fast-paced...
-
Customer Service Specialist
2 days ago
Mississauga, Canada Zimmer Biomet Full timeAt Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life...
-
Customer Service Specialist
2 weeks ago
Mississauga, Canada Kintetsu World Express Full timeLOOKING FOR AN AMAZING CAREER OPPORTUNITY? WITH CANADA’S FASTEST GROWING 3PL SERVICE PROVIDER, THERE’S NO LIMIT TO WHERE YOU CAN GO! Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a level of success beyond their imaginations. These success...
-
Customer Service Specialist
2 weeks ago
Mississauga, Canada Kintetsu World Express Full timeLOOKING FOR AN AMAZING CAREER OPPORTUNITY? WITH CANADA’S FASTEST GROWING 3PL SERVICE PROVIDER, THERE’S NO LIMIT TO WHERE YOU CAN GO! Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a level of success beyond their imaginations. These success...
-
Customer Service Specialist
4 weeks ago
Mississauga, Canada Kintetsu World Express Full timeLOOKING FOR AN AMAZING CAREER OPPORTUNITY? WITH CANADA’S FASTEST GROWING 3PL SERVICE PROVIDER, THERE’S NO LIMIT TO WHERE YOU CAN GO! Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a level of success beyond their imaginations. These success...
-
Customer Service Specialist
3 weeks ago
Mississauga, Canada Kintetsu World Express Full timeLOOKING FOR AN AMAZING CAREER OPPORTUNITY? WITH CANADA’S FASTEST GROWING 3PL SERVICE PROVIDER, THERE’S NO LIMIT TO WHERE YOU CAN GO! Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a level of success beyond their imaginations. These success...
-
Customer Service Specialist
3 weeks ago
Mississauga, Canada Kintetsu World Express Full timeLOOKING FOR AN AMAZING CAREER OPPORTUNITY? WITH CANADA'S FASTEST GROWING 3PL SERVICE PROVIDER, THERE'S NO LIMIT TO WHERE YOU CAN GO! Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a level of success beyond their imaginations. These success stories...
-
Customer Service Specialist
3 weeks ago
Mississauga, Canada Kintetsu World Express Full timeLOOKING FOR AN AMAZING CAREER OPPORTUNITY? WITH CANADA’S FASTEST GROWING 3PL SERVICE PROVIDER, THERE’S NO LIMIT TO WHERE YOU CAN GO! Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a level of success beyond their imaginations. These success...
-
Customer Service Specialist
1 week ago
Mississauga, Canada Kintetsu World Express Full timeLOOKING FOR AN AMAZING CAREER OPPORTUNITY? WITH CANADA'S FASTEST GROWING 3PL SERVICE PROVIDER, THERE'S NO LIMIT TO WHERE YOU CAN GO! Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a level of success beyond their imaginations. These success stories...
-
Customer Service Specialist
4 days ago
Mississauga, Canada MoveMobility Full time**MoveMobility Inc** is a Canadian company headquartered in Winnipeg, whose core focus is designing and fabricating wheelchair accessible and mobile health vehicles, for commercial use. We’re producing user centric, technology first vehicles, to supply this rapidly growing market. We have an immediate opening for an A Customer Service Specialist at our...
