Quality Assurance Specialist

7 days ago

Calgary, Canada Williams Pharmalogistique Full time

We are an innovative and rapidly growing company in the **temperature-controlled transport** industry. Our team is passionate, collaborative, and committed to excellence.

We are currently looking for a **Quality Control Specialist** who is detail-oriented, analytical, and improvement-driven to help us uphold our high-quality standards. You will play a key role in **preventing non-conformities**, analyzing deviations, and implementing sustainable corrective actions. You’ll also be a trusted partner to our transportation, logistics, and customer service teams.

**Why join us ?**

Because you want to make a real impact in a company that values innovation, reliability, and employee well-being. You thrive in a fast-paced environment where quality is a top priority.

**Main Responsibilities**:

- Monitor quality incidents and manage non-conformities thoroughly.
- Analyze root causes of deviations and recommend corrective/preventive actions.
- Work closely with operations, transport, and customer service departments to improve processes.
- Generate and monitor quality-related KPIs.
- Develop, update, and optimize internal procedures.
- Prepare and present quality reports and regular analyses.
- Support internal audits and assist in customer audit preparation, when needed.
- Promote a culture of quality within the teams.
- Perform other related tasks supporting continuous improvement.

**Requirements**:

- Degree in a relevant field (quality management, logistics, business administration, etc.).
- At least 2 years of experience in a similar role, preferably in transport or logistics.
- Excellent spoken and written English (French speaking and writing skills are an asset)
- Proficient with Microsoft Office (especially Excel).
- Familiarity with Quebec/Ontario geography is an asset.

**Key Skills**:

- Strong analytical and problem-solving skills.
- Highly organized, detail-oriented, and self-directed.
- Excellent stress and priority management.
- Strong interpersonal and communication skills.
- Proactive, professional, and results-driven.
- Deep interest in continuous improvement and operational performance.

**Salary**:
**Additional Details**:

- Group insurance after 6 months (50% paid by the employer).

**Join us and help drive quality to the next level—your expertise can make all the difference **

Type d'emploi : Temps plein, Permanent

Rémunération : à partir de 60 000,00$ par an

Formation:

- DEC (Souhaité)

Expérience:

- Assurance qualité: 3 ans (Souhaité)

Lieu du poste : En présentiel

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