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Rent Bank Case Manager
3 weeks ago
Rent Bank Case Manager Work Site: 40 Begbie Street, New
Rent Bank Case Manager
Work Site: 40 Begbie Street, New Westminster
**Salary**: $29.00 / hour
Hours: 35 hours per week, Mondays through Fridays, Business Hours
**Who We Are**
Purpose Society is a community-based multi-service organization dedicated to delivering comprehensive programs for children, youth, and families. We focus on enhancing well-being, strengthening family functioning, and promoting personal responsibility through a client-centered approach. Our services are provided in a safe, respectful environment that values diversity and community connection.
**The Opportunity**
Purpose Society operates a dynamic Rent Bank Program serving the communities of New Westminster, Burnaby, Pitt Meadows, and Maple Ridge. This initiative, launched in June 2017, is designed to stabilize housing for low
- and moderate-income residents facing temporary financial crises. By offering loans and grants, the program helps prevent evictions or utility disconnections, ensuring individuals and families can maintain their homes during challenging times.
**In this role, you will**
**What You’ll Do**
- Addresses inquiries related to the Purpose Society Rent Bank Program for their community.
- Assesses whether people making inquiries meet the qualifications for a loan or a grant.
- Reviews Pre-Assessment Forms and contacts all applicants for follow up.
- Provides appropriate referrals to other services provided by Purpose Society or within the local community - such as: financial, legal, housing, health/nutritional and income supports.
- Liaises with the Ministry of Social Development & Poverty Reduction staff and BC Rent Bank staff where needed.
- Provides an explanation of the Loan Application process and provides Loan Application packages to eligible applicants.
- Determines what supporting documentation is required with each Loan Application.
- Reviews submitted Loan Application packages and conducts follow up with the applicant/s, landlords, employers, and other service providers, when needed.
- Determines if the applicant is best supported by a loan, grant or a combination of a loan and a grant.
- Meets once a week with the Loan Review Committee to present completed Loan and Grant Applications for review and approval by the Loan Review Committee.
- Advises loan applicants of the determination of the Loan Review Committee. Where appropriate provides them with referrals to other services.
- When the Loan Review Committee has approved a loan, negotiates loan terms with the applicant.
- Meets with successful applicants to provide the loan funds as well as to review and sign loan terms.
- Processes loan payment deferments and follows up on missed loan payments.
- Maintains program statistics, reports, loan payments and case management information in an accurate and timely manner.
- Stays abreast of market rental housing trends, community housing supports and government housing programs.
- Attends BC Rent Bank meetings, training and seminars as required.
**Additional Duties**
- Explores different funding opportunities through direct asks to developers, donors, private companies, and other relevant agencies.
- Liaises with City of New Westminster and BC Rent Bank staff where appropriate.
- Participates in BC Rent Bank working groups where appropriate.
- Attends relevant meetings and conferences with a focus on housing issues.
- Maintains program forms and marketing materials, as needed.
**What We Are Looking For**
- A 4 year degree from a recognized post-secondary institution in Social Work, Human Services, Finance, or other related programs is required.
- Experience working in a Rent Bank Program is preferred. Extensive experience in a related field may also be considered.
- Experience providing services for at-risk and/or marginalized populations is required.
- Experience in a non-profit organization is preferred.
- Ability to function effectively in difficult and/or crisis situations is required.
- Knowledge of local resources is an asset.
- Must be willing and able to work at various Purpose Society Rent Bank Program locations as required.
- Must have a clear driving record.
- Having a vehicle is an asset.
**Required**:
- 3 Professional references from supervisors
- Criminal record check
- Valid First Aid Certificate (OFA1 or equivalent)
**Why Work With Us**
Join our mission-driven organization and help create positive change in people’s lives. By working with us, you’ll be part of a dedicated team that:
- Provides essential services to vulnerable populations
- Fosters personal growth and healthy decision-making
- Contributes to community well-being in the Lower Mainland
**How to Apply
