General Manager

3 days ago

Toronto Pearson International Airport, Canada Alliance Ground International Full time

Job Description:
SUMMARY: Overseeing aircraft ground-handling services station operations including but not limited to wide
- and narrow-body ramp, baggage and cabin cleaning services, GSE maintenance, primary customer service and liaison, and identification of new business opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES - include the following. Other duties may be assigned.
- Understand contract requirements and customer expectations.
- Determine and maintain the necessary and appropriate amount of personnel and equipment necessary to fulfill these requirements.
- While understanding the work requirements, plan and organize the most efficient use of resources to meet these requirements through the development and analysis of employee and equipment work schedules.
- Direct people and maintain equipment to efficiently complete the tasks within established company standards. This is achieved through disciplined following of work schedules in line with established company standards.
- Know company policies and interpret manuals in order to relate the interpretations to subordinates.
- Monitor and/or conduct required training of personnel.
- Conduct employee performance evaluations.
- Provide employee counseling and discipline as needed.
- Be responsible for the security of company funds, supplies, and equipment.
- Responsible for ensuring compliance with established company safety policies and procedures.
- Maintain a working relationship with customers and provide prompt responses to service requests.
- Actively search for and report to station management future business opportunities.

BACKGROUND QUALIFICATIONS:

- Five years of progressive management experience including customer service, ground handling of commercial aircraft, or Business Degree.
- Extensive knowledge of all Transport Canada, CATSA, FAA, Labour Canada & WCB Regulations.
- One-year minimum experience handling narrow
- and wide-body aircraft.
- Familiar with GSE maintenance procedures.
- Familiar with airline customer computer programs.
- Experience with customer service, understanding of IROP situations, and familiarity with international ticketing.
- Must be able to obtain an airport security clearance which includes an extensive check of your last 5 years of employment, criminal record, and residence history.
- Must be willing to lift up to 70 pounds in a confined space when needed / Must be willing to stand, lift, bend, push and pull for an extended time when needed/ Must be willing to work outside in all types of weather and elevated noise levels within the airport environment when needed.
- Individuals must possess a valid driver’s abstract and have maintained a safe driving record.
- Computer skills required.

LOCATION/SPECIFIC WORKING HOURS:

- Must be able to work extended hours on short notice during non-routine operations.
- Some travel required

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • General Manager

    2 weeks ago

    Toronto, Canada General Assembly Pizza Full time

    Join GA’s Hospitality Team! **IN THIS ROLE** **OUR TEAM** The GA team shares a love for pizza and a passion for hospitality. We push our offering to be the best it can be and we push our ideas to their limits—and beyond. We believe that we’re the strongest team possible when we work together. At GA, better is never finished and we are constantly...

  • General Labour

    2 weeks ago

    Toronto, Canada NRS GENERAL SERVICES Full time

    NRS GENERAL SERVICES - WOOD COATING is looking for a **Shop Labourer**. FULL TIME - 7 am - 3:00 pm MON-FRI - (Weekends as needed) A Shop Labourer reports to the Manager and works as a team in a safe productive and timely manner so that production schedules are met and keeps the shop organized and clean. QUALIFICATIONS / SKILLS - Familiarity with...

  • Customer Service Instant Return Representative

    2 weeks ago

    Edmonton International Airport, Canada Hertz Full time

    **Wage**:$16.50 per hour The part time **Instant Return Representative**is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return...

  • Instant Return

    22 hours ago

    Edmonton International Airport, Canada Hertz Full time

    **Wage**:$XX.XX (the wage or up to wage): The **Instant Return Representative**is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they...

  • Maintenance Worker 1

    6 days ago

    Edmonton International Airport, Canada Century Mile Racetrack and Casino Full time

    **SUMMARY** Century Casinos are known for their unique and dynamic environments where gaming, food & beverage and entertainment come together to provide an energetic and vibrant experience for their customers, making it a fast-paced, fun, and exciting work environment for its employees. With a strive to be the employer of choice, Century Casinos implement...

  • Facilities Worker I

    6 days ago

    Edmonton International Airport, Canada Century Mile Racetrack and Casino Full time

    Century Casinos are known for their unique and dynamic environments where gaming, food & beverage and entertainment come together to provide an energetic and vibrant experience for their customers, making it a fast-paced, fun, and exciting work environment for its employees. With a strive to be the employer of choice, Century Casinos implement innovative...

  • Vehicle Service Attendant

    2 weeks ago

    Edmonton International Airport, Canada Hertz Full time

    General Responsibilities: **Benefits and Perks**: The starting wage for this position is $16.25 hourly Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: - 40% off any standard Hertz Rental - Discounted Travel and Food - Career Growth with hands-on learning The Car...

  • Procurement Specialist

    21 hours ago

    Edmonton International Airport, Canada BBE Expediting Ltd Full time

    BBE is proudly Canadian with deep roots in Canada’s North. Over more than 40 years we have expanded our expertise in logistics connecting Northern Canada to meet the world's most challenging supply chain needs in remote communities across the global marketplace. BBE is honoured to contribute to the growth and development of commercial enterprise through...

  • General Handyman

    3 days ago

    Toronto, Canada Pro-Active General Contracting Inc Full time

    **General Handyman - Full-Time** **Location**: Toronto, ON **Wages**: Based on experience and qualifications **About Us**: Pro-Active General Contracting Inc. proudly partners with many Condominium Management Companies throughout Toronto, specializing in water leak detection, unit restorations, and routine building maintenance. Renowned for our...

  • Part Time Sales Lead Under Armour Outlet premium

    2 weeks ago

    Edmonton International Airport, Canada Under Armour Factory House Full time

    Under Armour is the chosen brand of this generation of athletes... and the athletes of tomorrow. We're about performance - in training and on game day, in blistering heat and bitter cold. Whatever the conditions, whatever the sport, Under Armour delivers the advantage athletes have come to demand. That demand has created an environment of growth. An...