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Supervisor, Operations
2 weeks ago
Our team is highly skilled, passionate about our community, and we care. Let’s grow together.
Who We Are
In Whitby, we are dedicated to our work, our community, and each other. We work hard, we have fun, and we celebrate our successes.
The Town of Whitby is a community in transformation that is located in the heart of Durham Region in the eastern Greater Toronto Area. Whitby is the second-largest municipality in the region and one of the fastest-growing communities in Canada. Located on Lake Ontario and only an hour east of Toronto, the population of Whitby is expected to grow from 140,000 to more than 200,000 by 2031. Whitby’s Official Plan has been updated to establish new directions for Whitby’s planned growth and development; the protection of our natural and built environments; urban design intensification; sustainability; community improvement; and, new employment within this time frame.
The Town of Whitby combines a small town atmosphere with the sophistication and amenities of a larger urban centre. Whitby boasts two beautiful heritage downtowns, one of the finest recreational harbours with an award-winning marina, year round sports and recreation activities, parks, trails, and a robust arts and culture scene, all of which are part of the extraordinary amenities that Whitby residents enjoy every day.
Whitby has an exciting and aspiring future, with a community that is welcoming, growing and transforming. On our team, you can expect to make a difference through your work and have a direct impact on shaping our growing community. Creating an inclusive environment where employees experience job satisfaction and have rewarding careers is important to us. We live our values and foster a culture of collaboration, accountability, respect and engagement where people enjoy coming to work.
The Town of Whitby is a hybrid organization. This means staff are empowered to do their best work from various locations, as appropriate for the position.
We want to be the preferred employer for the most talented people who care about the Town of Whitby, and are excited and proud to serve our vibrant community.
Let’s grow together.
What You Will Get To Do
Reporting to the Manager of Operations (Roads/Traffic), or designate, the Supervisor of Operations (Roads/Traffic) is responsible for overseeing the daily operation and supervision of the Roads divisions; urban and rural roads, traffic signs and pavement markings and storm water management; including:
- supervising and directing staff;- providing strong leadership, advice and guidance to staff;- actively reviewing and establishing maintenance standards, work plans and performance expectations for both staff and contractors;- assisting the Manager with the preparation and monitoring of the operating and capital budgets;- preparation of reports and correspondence in response to operational issues;- preparation and administration of work contracts, purchase orders, quotations and tenders;- responding to and resolving public inquiries and complaints;- responding to after-hours emergencies and storm events;- ensuring that federal, provincial and municipal legislative requirements are adhered to including the Occupational Health & Safety Act, the Highway Traffic Act, etc.; and,- other related duties as required.
Who You Are
You are a strong leader who motivates and guides individuals and teams and holds them accountable for results. You lead, motivate, and supervise effectively in a complex, unionized work environment. You encourage high performance through empowerment. You are a collaborative problem solver that has experience showing diplomacy and sound discretion navigating through competing priorities and ensuring the perspectives of others are considered.
You use your knowledge and experience in the field coupled with strong communication skills to guide staff and stakeholders. You are a master at juggling deadlines and prioritizing workloads in alignment with the strategic direction of the operation. You evaluate situations, recognize potential - and potential issues - and make decisions based on the consideration of multiple variables and points of view.
What You Bring To Our Team
As the successful applicant, you will possess:
- A post-secondary diploma in Civil Engineering or related discipline;- A minimum of four (4) years progressive experience in supervisory role; including utilization of strong management and/or decision making skills, while successfully leading a large work group(s), or equivalent combination of education and experience;- A C.E.T. designation in good standing from the Ontario Association of Certified Engineering Technicians and Technologists (OACETT) is preferred;- Excellent communication skills in order to establish and maintain effective working relationships with staff, consultants and the general public;- The ability to work well under pressure to meet deadlines, including organizing and prioritizing workloads;- A demonstrated ab
