Clerk, Hotel Front Desk

1 week ago


Hinton, Canada PACIFIC HOSPITALITY INC. Full time

or equivalent experience

**Work setting**:

- Hotel, motel, resort

**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Assist clients/guests with special needs
- Provide customer service

**Computer and technology knowledge**:

- Multi-line switchboard
- Central reservation system (CRS)

**Work conditions and physical capabilities**:

- Attention to detail

**Screening questions**:

- Do you have previous experience in this field of employment?

**Health benefits**:

- Dental plan
- Health care plan

**Other benefits**:

- Free parking available


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