Customer Service Representative Cn
2 weeks ago
**COMMIS AUX SERVICES A LA CLIENTÈLES**
**Titre**
Commis aux services à la clientèle
**Sous la responsabilité**:
Coordonnateur et ou Gérant des opérations
**Sommaire**
Le ou la commis du service à la clientèle est responsable du traitement des appels, de la prise de commande, de la facturation et de répondre aux demandes de renseignements. Comprend comprend également un rôle d’ambassadeur (ambassadrice) de l’entreprise et doit fournir et offrir des expériences positives à tous les clients
**Compétences requises**
- La communication
- Le travail d’équipe
- Résolution de problème
- Excellent sens du service à la clientèle
- Responsable et fiable
- Éthique et intégrité
**Exigences et conditions**
- Diplôme d’études secondaires.
- Capable de communiquer efficacement à l’oral et a l’écrit
- Capacité de bien travailler sous pression
- Doté d’empathie
- Connaissance en informatique (Suite office 365 )
- Bonne éthique au travail et attitude positive
- Bilingue Anglais-Français ( un atout)
**Statut de l’emploi**
- Temps plein, 37.5hrs / semaine et plus
**Horaire**
- Lundi au vendredi quart de jour
**Avantages**
- Salaire compétitif
- Formation rémunérée par l’employeur
- Travailler dans un environnement dynamique
- Régime d’assurance collective complêt
- Formation rémunérée
- REER collectif avec participation de l’employeur
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