Vehicle Supervisor

**Marketing Statement**:
British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates two of Metro Vancouver’s three SkyTrain lines. SkyTrain is the first and one of the longest, fully-automated, driverless, rapid transit systems in the world. It boasts an average on-time service performance rating of 95 per cent and moves on average 250,000 passengers per weekday.

Both the SkyTrain lines operate out of BCRTC's Operations and Maintenance Centre in Burnaby, where more than 900 dedicated staff work in the areas of administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station and guideway) maintenance.

The Expo and Millennium SkyTrain Lines connect downtown Vancouver with the cities of Burnaby, New Westminster, Coquitlam, Port Moody, and Surrey. With future expansion of the both Expo and Millennium lines upcoming, and the start of an infrastructure renewal in full swing, now is an exciting time to be part of our team. Come and explore what makes us one of BC’s Top Employers

**Responsibilities**:
PRIMARY PURPOSE

Applies technical knowledge of the maintenance function to supervise delivery of day-to-day services for the Vehicle department. Manages the provision of technical services to ensure the optimum condition, reliability and safety of company assets relating to vehicles, equipment and infrastructure.

KEY ACCOUNTABILITIES
- Plans day-to-day delivery of technical services and ensures compliance with all safety regulations and safe work practices, identifies safety risks and takes corrective action. Ensures that there is shift continuity for shift changes.
- Supports the manager in the development of departmental budget and business plans, including identifying staffing needs, equipment, materials and supplies. Ensures effective execution of business plans by ensuring all necessary tools and materials for scheduled maintenance requirements and special projects are available in stock. Researches and purchases parts and test equipment when required. Liaises with vendors regarding part enquiries and warranties.
- Reviews weekly maintenance schedule as per forecasted workloads. Assigns and reassigns work with shifting priorities i.e. workload or during an emergency. Meets with staff to identify change management requirements and resolve issues.
- Participates in development/modification of policies & procedures, both routine and emergency, to ensure alignment to changing standards, codes & regulations.
- Responds to emergency incidents 24/7. Diagnoses problems and exercises judgement in determining optimal solution within scope of supervisory expertise and cost limits. Acts as the on-site decision maker for decisions critical to safety, security and service as required.
- Ensures department-specific Quality Assurance and Quality Control processes are properly executed. Identifies failed or non-conforming assets and conducts quality control reviews, taking corrective action as required. Under the guidance of the Manager, implements corrective actions resulting from compliance issues and technical investigations.
- Coordinates monthly departmental safety meetings and participates in or conducts major incident/accident investigations when appropriate, prepares reports on incident, makes recommendations and participates in debriefing meetings as required.
- Supervises direct reports, including recruitment, selection, training, coaching, mentoring, developing, motivation, managing performance, participating in disciplinary and grievance processes, accommodation and all other aspects of people management. Interacts with Labor Relations to address matters relating to reporting union staff.
- Delivers safety & technical training and guidance to staff, other supervisors, and managers. Provides technical input on rail-related systems and other technology.

**Qualifications**:
Education & Experience:
The requirements for this job are acquired through Red Seal or Interprovincial Ticket in electronics, electrical or mechanical trade or graduation from a college or university in a relevant discipline and documented successful completion of applicable and appropriate supervisory skills training from an accredited institution. Requires five (5) years’ experience in maintenance technical service, including three (3) years’ experience in a supervisory capacity working in a unionized shop environment.

Other Requirements:

- Advanced knowledge of the principles, theory, concepts and practices relevant to the maintenance function.
- Solid decision-making skills to respond, assess and react to a variety of operational and emergency situations
- Solid teamwork and interpersonal skills, including negotiations and conflict resolution skills.
- Solid analytical and problem-solving skills.
- Excellent organizational and time management skills.
- Solid leadership, development and team building skills to provide direction to reporting staff.
- Excelle