Expert Travel Consultant

7 days ago

Pickering, Canada Ingrid's Travel Full time

Are you passionate about creating dream vacations?

Do you love crafting perfect travel experiences?

Then you might be the travel expert we're looking for

**Welcome to Ingrid's Travel**, where we've been turning travel dreams into reality since 1983. As a family-run, independent agency, we've thrived for nearly four decades by focusing on what matters most: relationships, retention, and referrals.

**About Us**

At Ingrid's Travel, we pride ourselves on our independence, which allows us to create truly customized travel experiences. With us, you'll have the unique opportunity to design travel packages that cater to clients' desires, not a corporate agenda. Our supportive, family-like work environment fosters collaboration and success, where your passion for travel can flourish.

**The Role**

As an Expert Travel Consultant, you'll design bespoke travel experiences that exceed our clients' expectations. You'll be the go-to expert for a diverse range of travel products, from luxury cruises to adventure tours and everything in between.

**Key Responsibilities**
- Provide concierge-level service to our valued clientele
- Design and sell a wide range of travel products, including tailor-made itineraries, packaged holidays, group travel, cruises, destination weddings, and honeymoons
- Book travel using various platforms, coordinating flights, accommodations, transportation, and activities
- Offer comprehensive pre-trip information and proactively suggest value-adding services
- Manage bookings from inquiry to post-trip follow-up
- Contribute to our supportive, collaborative team environment
- Continuously expand your expertise through ongoing education

**Qualifications**
- 5+ years of recent experience in Canadian retail travel agency sales
- Proven track record of $300,000+ annual sales
- TICO certification (required)
- Exceptional communication and interpersonal skills
- Proficiency with travel booking systems and willingness to learn new technologies
- Detail-oriented with a talent for creative problem-solving
- Passion for travel and commitment to superior customer service
- Knowledge of QuickBooks (asset)
- Post-secondary education in Travel and Tourism or related field (asset)

**What We Offer**
- Competitive salary ($17-$30/hour) with attractive bonus and commission opportunities
- Flexible scheduling and generous paid time off
- Extensive professional development and growth opportunities
- A supportive, family-like work environment that fosters collaboration and success
- The freedom to create truly customized travel experiences for clients

**Work Environment**
- Full-time or part-time options available
- Typical hours: Monday to Friday, 10:00 am to 5:00 pm; Saturday, 10:00 am to 3:00 pm (rotating)
- Schedule may vary based on business needs
- Location: 1822 Whites Road, Unit 26, Pickering, Ontario, L1V 4M1

**Join Our Team**

**Additional Information**
- We thank all applicants for their interest; however, only those selected for an interview will be contacted._

**Job Types**: Full-time, Part-time

Pay: $17.00-$30.00 per hour

Expected hours: 30 - 40 per week

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site parking
- Paid time off

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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