System Operator

**ABOUT US** At FortisAlberta we invest in our greatest resource - our people. As Alberta’s largest electricity distribution provider, we are positioned for growth. Each day, FortisAlberta employees strive to exceed customer expectations while maintaining a focus on our commitment to safety. **APPLICATION DEADLINE: July 29, 2025** **TITLE**: System Operator (U25-139) **DEPARTMENT**: Operations **WORK LOCATION/OFFICE**: Airdrie **UUWA PAYSCALE**:S1 **STATUS**: 01 Full Time - Salaried **NUMBER OF HIRES**:1 DESCRIPTION: Reporting to the Supervisor FCC Operations, the System Operator plays a primary role as the centralized Operator-In-Charge within the FortisAlberta Control Centre. Responsibilities include operating and monitoring the distribution network, coordinating power outages, facilitating switching, and communicating distribution network information in a 24/7 environment. The System Operator leads continuous improvement initiatives and ensures the coordination of field staff in a manner that adheres to FortisAlberta safe work practices. DUTIES & RESPONSIBILITIES INCLUDE (but not limited to): - Monitor and control the operation of the distribution system either by administering permissions and authorizations to field staff or by utilizing the SCADA system. - Write, approve, and direct switching programs to establish conditions on the distribution system for maintenance, construction, commissioning, and restoration purposes in accordance with established policies and procedures. - Perform Operator-In-Charge duties. - Manage and dispatch trouble calls and crews. - Coordinate system operations and switching with other utilities, REAs and independent power producers. - Analyze planned and unplanned power outages with field staff to improve restoration practices. - Respond to off-normal situations including outages, alarms and managing emergencies. - Maintain System Status Log, enter information, prepare reports, and keep records as required by company policies. - Coordinate with Operational Engineering to manage load transfers. - Communicate with internal and external stakeholders as necessary. - Provide input into development of FortisAlberta’s protection code and system operating policies and procedures. - Anticipate peak demand periods or emergencies and proactively plan/coordinate the required work. - Explore, identify, initiate, and lead improvements for processes, practices, and tools. - Participate and provide input into the development and delivery of training materials and activities. - Assist with the mentoring and coaching of new System Operators. - Communicate with the Data Integrity Team to report deficiencies. - Special projects and other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES: - Thorough understanding of the operation of distribution systems, electrical systems, and/or other relevant experience required to operate the system efficiently and effectively. - Demonstrated ability to build trusted relationships and work collaboratively as part of a large team. - Exceptional interpersonal and communication skills in dealing with and internal and external customers. - Ability to analyze information and make decisions independently during high volume periods and under stressful conditions. - Demonstrated ability to contribute to continuous improvement, challenge the ‘status quo’ and provide sound recommendations to improve processes. - Excellent organizational and time management skills to manage multiple priorities and competing demands. - Knowledge of FortisAlberta service territory geography. REQUIRED QUALIFICATIONS: - An Electrical Engineering Technology diploma, Journeyman Power Line Technician, or Power Systems Electrician certificate is required. - Qualified Applicants must receive an overall rating of “recommended” in a psychometric test administered by a third-party vendor. PREFERRED QUALIFICATIONS: - A certificate in GIS is considered an asset. - A second credential, such as an Electrical Engineering Technologist, Journeyman Power Line Technician, or Power System Electrician, is considered an asset. - Experience with SCADA or an Advanced Distribution Management System / Outage Management System is considered an asset. SPECIAL CONDITIONS: - Participation in standby and occasional overtime during emergencies is required. - Business needs dictate that the successful applicants must live within one hundred (100) kilometres of the Airdrie FortisAlberta Control Centre or a distance that allows a maximum sixty (60) minute response time to the Airdrie FortisAlberta Control Centre. - Hours of work are based on an 8 or 12 hour rotational shift as determined by business requirements. **TO APPLY TO THIS POSITION**: Please submit your resume via the button below: "Apply"