Front of House

2 weeks ago

Banff, Canada Banff Caribou Properties Ltd. Full time

BCP offers a friendly place to work in the heart of Banff. We have jobs for people who love nature and adventure. You will be part of a team that cares about good service and teamwork.
Why Work With Us?
**Employee Housing**: We offer housing to help you settle in.
**Career Growth**: Learn new skills and move up in your job.
**Great Team**: Work with people from all over the world.
**Many Perks**: Discounts, events, benefits to make your life outside of work better.
**Fun and Adventure**: Live and work in a beautiful place with many outdoor activities.
**Diverse and Inclusive Team**: Join a global team that values diversity and inclusion.
Join the Good Folk Team as Support Staff
At Good Folk, we’re redefining Banff’s dining experience with warm hospitality, elevated comfort food made from local ingredients, and unique wines and cocktails that surprise and delight.
We’re looking for friendly, energetic Support Staff who enjoy working in a busy, fast-paced environment and want to help create smooth, memorable dining experiences. This role is a mix of hosting and bussing duties, working closely with servers, hosts, and kitchen staff to keep everything running perfectly.
If you love being part of a close team, enjoy staying active during service, and take pride in helping guests feel welcome, you’ll fit right in with Good Folk.
**Duties and Responsibilities**:

- Greet and welcome guests with warmth and friendliness
- Help seat guests and manage the flow of the dining room
- Clear, reset, and polish tables quickly and efficiently
- Run food and drinks from the kitchen and bar to tables as needed
- Refill water and support guest needs throughout service
- Assist with coat check, phone inquiries, and reservations support when needed
- Keep the host stand, dining room, and service areas clean and organized
- Communicate clearly with servers, hosts, and kitchen staff to keep service smooth
- Follow all health and safety procedures
- Other tasks to support the guest experience and team success

**What You Bring**:

- Previous experience in hosting, bussing, or support roles is a plus but not required
- Friendly, organized, and calm even when busy
- Strong teamwork skills and attention to detail
- Clear communication and a helpful attitude
- Ability to work early mornings, late evenings, weekends, and holidays
- ProServe certification or willingness to obtain it

BCP provides the best perks and benefits in town that are designed to enhance your life in Banff. While the full list of benefits is available here, here are a few highlights that our employees love:

- Affordable and clean employee housing.
- Annual anniversary bonus of up to $1000
- Food and beverage discounts at all of our restaurants and cafes
- Health and wellbeing programs, including free yoga, discounted ski passes, complimentary canoe passes, discounted golf membership and fitness club memberships.
- Discounts on spa services, movie passes, and rental/retail goods.
- Complimentary hotel stays at any of our 15 hotels
- Fun employee events and opportunities to meet people.
- Opportunity to invest in our Employee Share Ownership Program.

BCP is dedicated to fostering a workplace where everyone can thrive. As a signatory to the Bow Valley Workplace Inclusion Charter, we are committed to building a diverse, equitable, and inclusive team. We strive to eliminate barriers for applicants and team members from equity-seeking groups.

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