General Manager Private Liquor

We are seeking a Store Manager for our Private Liquor Store located in beautiful North Vancouver.

Full time Management

To oversee all facets of running a well-established, successful, high volume private liquor store on the North Shore. To be the leader of a store with well motivated team members, that demonstrates excellent customer service, offers creative and unique products, has great eye appeal with a goal to increase sales in a competitive environment
- Requires a strong presence in the store; on the sales floor as well as administratively and in a leadership capacity.
- manage the day to day store operations
- Ensure that the store enforces all applicable liquor laws at all times
- generate wine, liquor and spirits sales at established profit margins
- Maintain a high level of customer service
- Evaluate current business processes and systems
- Prepare and analyze reports on a daily/weekly/monthly/annual basis
- Responsible for the achievement of financial budgets
- Maintain, manage and control a large and varied inventory
- Source out new and inventive products from our ever expanding BC craft beer and wines as well as national and international products
- Maintain a high level of product and service knowledge
- Educate customers and fellow associates
- Arrange merchandising and promotional activities, on and off site
- Arrange continuing product education through store training and tastings
- Attend trade events in the lower mainland
- Create and maintain excellent relationships with product representatives
- Source our opportunities for creative marketing and promotions
- Ensure accuracy in all cash and credit transactions
- Participate in all manner of store maintenance
- Arrange cleaning schedules
- Maintain and monitor security systems within the store
- Ensure that all equipment is maintained in good order
- Maintain a professional appearance, demeanor, and attitude at all times. Ensure all staff do the same
- Create and nurture good morale and team building with all employees
- Determine staffing requirements (hire and train new staff, set employee goals and objectives, delegate work duties and monitor staff performance including performance reviews)
- Schedule staff for maximum customer services levels while working within a labour budget
- Supervise staff according to overall company policy
- Shifts will include some evenings and weekends, as well as attendance at off-site networking events or trade shows.
- Some night / closing shifts will be required.
- Job Requirements/Qualifications:

- o Minimum 2 years’ experience working as a high volume retail manager and/or supervisor in the liquor industry
- Highly motivated, organized, and able to work independently, with a strong sales and product merchandising background.
- Be familiar with and operate the store within all applicable liquor laws at all times
- Approachable personality, a team player and have a passion for and knowledge of wine, beer, and spirits.
- Has a proven track record of both maintaining and building client relationships
- Experience in ordering and maintaining a large, varied inventory
- Extensive wine and craft beer knowledge
- Have a passion for providing excellent customer service
- Experience team building and in maintaining high service levels
- Have superb leadership skills
- Have the ability to train, coach, and motivate team members
- Wine and/or beer certification preferred
- Proficient in liquor POS systems or capable of learning easily.
- Familiar with liquor/grocery inventory and ordering systems software
- A background in marketing is a definite asset
- Social Media savvy
- Proficient in Outlook, Excel and Word
- Have exceptional communication and interpersonal skills
- Have an excellent command of the English language, both oral and written
- Have the ability to prioritize in order to meet deadlines
- Have the ability and willingness to work varied shifts including evenings, weekends, and holidays

**ADDITIONAL REASONS TO JOIN OUR TEAM **(after probationary period)
- Competitive salary and incentives
- Extended Health and Dental Benefits
- Flexible hours
- Employee discount
- Product knowledge training
- Educational opportunities for industry related courses
- Recommended Training:
- Serving It Right
- Salary/Wage: Competitive salary to be negotiated
- Job Application Process: