Deputy Global Head of Conflicts

**Responsibilities**
- work closely with the Global Head of Conflicts in drafting and implementing department policy and procedure.
- work closely with local Leaders to understand and respond to differing needs in different locations whilst promoting a harmonized approach to conflicts clearance. In particular, working with colleagues in the Americas
- assist the Global Head of Conflicts with strategic initiatives
- assist with the onboarding of new members and integration of new merger Partners including communication to key stakeholders of global policies and procedures and ensuring that robust conflict checking processes are in place at the earliest opportunity.
- assist the Global Head of Conflicts in liaising with global and regional practice leadership on a periodic basis to determine ways in which the department can provide optimum service, and whether existing commercial clearance protocols need to be refined.
- act as an escalation point, liaise with Partners, staff, and members of the conflicts team to facilitate the prompt resolution of complex conflict issues, including consultation with regional General Counsel/Risk Heads as necessary.
- initiate escalation requests to leadership in connection with business conflicts. Coordinate and support CEO level discussions, and gather all relevant information which may be required to assist decision making.
- make recommendations to enhance our business processes with an eye on our staffing model and identify ways in which team members can be more productive and where any efficiencies can be made.
- maintain current knowledge on latest conflicts case law, modifications to conflicts rules and ethics opinions across our key jurisdictions. Ensure that all new developments are communicated to the team. Develop a global repository where such knowledge can be stored and accessed by team members.
- create and lead conflicts training programs for the firm's lawyers and professionals as well as new joiners.
- serve as an immediate point of reference for conflicts team managers on questions and requests.
- provide support and training to department managers and undertake performance reviews.
- other projects as required to support the Global Head of Conflicts.

**Requirements**:
**Technical Skills**
- A strong legal or other relevant graduate or postgraduate qualification, A lawyer in good standing with relevant regulatory body or bar association.
- At least 8 years conflicts experience, of which part should be at a mid-management level in a large regional or global law firm.
- Ability to quickly identify and meticulously analyse complex issues to provide practical solutions.
- Ability to critically review, update and amend policies, procedures and precedents for the firm in plain English with mínimal supervision, consulting with stakeholders where appropriate.
- Ability to identify and resolve any gaps in existing policies, procedures and precedents.
- Detailed working knowledge and understanding of the risk, ethical and regulatory issues relevant to legal practice.
- Advanced IT skills: Proven ability to learn new software and programs and keep up to date with developments (including enhancements to the Firm's systems). Language skills beyond English would be beneficial although not essential

**People Management/Team Working Skills**
- Leadership: Ability to lead a team, providing positive and clear direction and purpose.
- Relationship-building: Ability to build and maintain effective working relationships to become a trusted advisor to the practice, other business support functions and colleagues within the conflicts team, and an advocate for the NBI process.
- Team Development: Ability to supervise, motivate, coach and mentor a team, supporting team members in their professional development.
- Engagement: Active engagement with team members, to identify their individual strengths and use them effectively.
- Performance Management: Set challenging but realistic objectives for the team and monitor team members to ensure and assist them to meet deadlines and KPIs.
- Delegation: Delegate effectively to ensure team members continue to develop their knowledge and expertise.

**General Skills**
- Ability to communicate persuasively and effectively by telephone, in person and in writing and deal with situations of conflict effectively, professionally and sensitively.
- Able to interact at all levels within the firm and a good team player.
- Have a customer focused, solutions orientated approach.
- Able to make quick decisions based on information available, considering all the consequences and anticipating potential issues.
- Able to successfully influence others and engage stakeholders, taking individual attitudes and agendas into account.
- Able to build persuasive arguments and achieve buy-in for new programmes and projects.
- Demonstrate energy and drive particularly during busy periods, encouraging others to recognise and achieve.
- Able to promote and enforce t