Venue Technology Specialist

Toronto Pan Am Sports Centre Inc. is currently seeking a Full-Time **Venue Technology Specialist** to join our team

The key accountabilities of the role include, but are not limited to:
Core Technical & Event Support
- Ensure reliable operation of specialized timing, scoring, security, and audiovisual systems throughout the facility in alignment with international standards
- Operate and manage technology for events of varying scales and requirements, including setup, testing, and real-time troubleshooting
- Set up digital displays, scoreboards, and timing systems for competitions while ensuring integration with facility management systems
- Develop expertise in specialized systems through self-directed learning and research
- Coordinate with contractors for maintenance and repairs while implementing emergency response protocols during technical disruptions
- Manage inventory of technology hardware, software, and resources
- Provide technological support for both internal and external events

Specialized System Support & Innovation
- Configure specialized timing systems for competitions, including Olympic-level events
- Support high-performance training areas with adaptive technology solutions
- Assist with building automation systems, security, and access control integration
- Monitor energy efficiency and sustainability of technology operations
- Support real-time data analytics for facility optimization
- Identify innovation opportunities and test new technologies
- Stay current with industry developments and contribute insights to the venue's technology roadmap

Documentation and Knowledge Management
- Create and maintain comprehensive documentation for all specialized systems
- Develop standard operating procedures, quick-reference guides, and training materials
- Implement preventative maintenance schedules and track system performance metrics
- Maintain documentation on international standards and compliance requirements

Stakeholder Engagement
- Serve as operational liaison with sports organizations and event organizers
- Communicate effectively with international officials and organizational representatives
- Train and support staff and volunteers on equipment operation
- Coordinate technology needs across diverse user groups (elite athletes, university staff, community members)

**What We Need From You**:
Education and Experience
- College diploma or university degree in Information Technology, Electronics, Computer Science, or related field
- Minimum 5 years of experience with specialized technology systems
- Ability to operate Swiss Timing and Scoring System (Omega timing system with Aries controller at minimum, Quantum controller preferred)
- Familiarity with electronic equipment, security systems, and sporting event logistics

Technical Skills
- Experience with specialized timing/scoring systems and AV equipment
- Demonstrated ability to learn specialized systems quickly
- Advanced troubleshooting skills for hardware and software
- Knowledge of building management systems and security integration
- Strong documentation and knowledge management abilities

Interpersonal Skills
- Exceptional problem-solving abilities, particularly under pressure
- Strong communication skills with both technical and non-technical stakeholders
- Experience in game day operations and event support
- Ability to explain complex technical concepts to diverse audiences
- Comfort with being the technical authority during critical situations

Working Conditions
- Flexibility to work evenings, weekends, and some holidays
- Physical ability to lift technical equipment (up to 25kg)
- On-call availability during major competitions and events
- Adaptability to work in various environments, including pool areas and gymnasiums

Preferred Qualifications
- Experience in multi-purpose sports facilities or event venues
- Knowledge of Olympic/Paralympic technical requirements
- Certification in specialized timing systems (Omega, Daktronics)
- Understanding of sustainability principles and energy-efficient operations
- Experience with real-time analytics and performance monitoring

**At the Toronto Pan Am Sports Centre Inc.**we are proud to offer a wide range of benefits designed to support your well-being and professional growth:

- Comprehensive Benefits Package: Including Medical, Dental, Vision, Life Insurance, AD&D Insurance, Disability Coverage, and Travel Insurance.
- Employer RRSP Contributions: Helping you plan for a secure financial future.
- Complimentary Fitness Centre Membership: Access to a state-of-the-art gym to promote your health and wellness.
- Training & Development Opportunities: Including Education Assistance Reimbursement to support your ongoing professional growth.
- Employee Assistance Program: Offering confidential support for personal and professional challenges.
- Experience with Large-Scale Events: Gain hands-on experience in organizing major events, tournaments, and competitions.
- Corporate Events: Opp