Patient Care Coordinator
3 days ago
A leading provider of diagnostic imaging services, Insight Medical Imaging connects in a meaningful way with our patients, physicians, and employees. With over 650 employees and 17 clinic locations, Insight provides services in Edmonton and surrounding regions, as well as in Fort McMurray.
Insight is currently seeking **Patient Care Coordinators** to join our dynamic and expanding team. This is a remote position on a 1-year temporary contract, with the possibility of extension. This position operates on a rotational schedule consisting of 40 hours per week, including evenings, weekends, and statutory holidays as required.
We connect in a meaningful way with:
- **_ Our Patients_** - being part of every touchpoint in their journey and making them feel comfortable during a situation that can often be unknown and scary.
- **_ Our Physicians_** - by building a relationship and working together to come up with a timely and accurate diagnosis.
- **_ Our Employees_** - by creating an approachable environment that encourages professional development and growth.
**Insight offers**:
- Paid Vacation and Flex Days
- RRSP Matching
- Educational Allowance
- Employer Paid Benefits
- Healthcare Spending Account
**Duties and Responsibilities**:
- Answer incoming calls from various queues to book medical imaging appointments.
- Liaison with the Medical Receptionist(s), Patient Care Manager, Clinic Supervisors, Coordinators as required to ensure timely Patient Care.
- Provide valuable feedback in the Development and implementation of protocols as directed by the Patient Care Manager and other administrative staff within the Organization.
- Check incoming Faxes and contact Physicians and Patients for Medical Imaging appointments.
- Call out to patients as directed by the Patient Care Manager to rebook, confirm or fill appointments as required.
- Note: the above statements are intended to describe the general nature and level of work being performed by the incumbent of this job; they are not intended to be an exhaustive list of all responsibilities and activities required of this position._
**Skills**:
- Proficiency with medical scheduling systems and customized computer software
- Working knowledge of medical office routines, imaging protocols, and workflows
- Strong computer literacy, including data entry and electronic fax handling
- Task prioritization and time management skills in a remote setting
**Qualifications**:
- High School Diploma (required)
- Medical Assistant Diploma or Medical Terminology Certificate with a minimum of 1 year of relevant experience (equivalencies may be considered)
- Previous experience in a high-volume contact center (required)
- Strong verbal communication and customer interaction skills- We thank all applicants for their interest. Only those selected for an interview will be contacted._
-
Patient Care Coordinator
1 week ago
Edmonton, Canada Advanced Respiratory Care Network Full timeWe are seeking a friendly, pleasant, reliable individual with strong organizational and prioritizing skills for a patient care coordinator/customer service/reception position in a busy medical clinic in North Edmonton to start immediately. Full time Monday - Friday 8:00 am to 5:00 pm, no evenings or weekends required. This position will appeal to a...
-
Patient Care Coordinator/reception
7 days ago
Edmonton, Canada Advanced Respiratory Care Network Full timeAdvanced Respiratory Care Network requires a Receptionist/Patient Care Coordinator for our Edmonton North clinic to start as soon as possible. We are seeking a friendly, reliable individual with strong organizational and prioritizing skills for multi-task work in our busy respiratory clinic. Full time, (Monday - Friday) no evenings or weekends...
-
Patient Care Coordinator/reception
2 weeks ago
Edmonton, Canada Advanced Respiratory Care Network Full timeAdvanced Respiratory Care Network requires a Receptionist/Patient Care Coordinator for our Edmonton North clinic to start as soon as possible. We are seeking a friendly, reliable individual with strong organizational and prioritizing skills for multi-task work in our busy respiratory clinic. Full time, (Monday - Friday) no evenings or weekends...
-
Patient Care Coordinator/reception
7 days ago
Edmonton, Canada Advanced Respiratory Care Network Full timeAdvanced Respiratory Care Network requires a Receptionist/Patient Care Coordinator for our North Edmonton clinic to start as soon as possible. We are seeking a friendly, reliable individual with strong organizational and prioritizing skills for multi-task work in our busy respiratory clinic. Full time, (Monday - Friday) no evenings or weekends...
-
Patient Care Coordinator
2 weeks ago
Edmonton, Canada North Edge Dental Full timeNorth Edge Dental is a leading dental practice in Edmonton, Alberta dedicated to providing top-quality dental care and promoting good oral health as the foundation of overall well-being. Our commitment to excellence, compassionate patient care, and a supportive work environment make us a preferred destination for both patients and dental...
-
Patient Care Coordinator
2 weeks ago
Edmonton, Canada Pivotal Physiotherapy Full time**About us** Pivotal Physiotherapy is committed to delivering progressive and high-quality patient care. With a dedicated interdisciplinary rehabilitation team, we aim to provide personalized treatment plans that address the unique needs of our patients. Through evidence-based practices and the latest advancements in rehabilitation, we offer a wide range of...
-
Patient Care Coordinator
6 days ago
Edmonton, Canada Pivotal Physiotherapy Full time**About us** Pivotal Physiotherapy is a small business in Edmonton, AB T5K 0G6. Pivotal Physiotherapy is committed to delivering progressive and high-quality patient care. With a dedicated interdisciplinary rehabilitation team, we aim to provide personalized treatment plans that address the unique needs of our patients. Through evidence-based practices and...
-
Advanced Care Paramedic
2 weeks ago
Edmonton, Canada Alberta Health Services Full timeYour Opportunity The Patient Coordinator (PC) is a trained Community Paramedic (CP) who is provided with extra training to work within the Mobile Integrated Healthcare- Coordination Center (M.I.H.C.C.). The Patient Coordinator (PC) will be responsible for a myriad of tasks and duties directly related to the Mobile Integrated Healthcare- Coordination Center...
-
Edmonton, Canada Acumen Clinic Full time**SCOPE** Reporting to the Clinic Manager, the Medical Receptionist is responsible for ensuring Medical Office Assistant Duties to Acumen Health, carried out in a coordinated, efficient, effective and client sensitive manner. The position is to support patients in their journey with our health professionals. **DUTIES** - Data entry admin tasks - Schedule...
-
Edmonton, Canada Acumen Clinic Full time**SCOPE** Reporting to the Clinic Manager, the Medical Receptionist is responsible for ensuring Medical Office Assistant Duties to Acumen Health, carried out in a coordinated, efficient, effective and client sensitive manner. The position is to support patients in their journey with our health professionals. **DUTIES** - Data entry admin tasks - Schedule...
