Patient Care Coordinator

4 days ago

Edmonton, Canada Pivotal Physiotherapy Full time

**About us**

Pivotal Physiotherapy is committed to delivering progressive and high-quality patient care. With a dedicated interdisciplinary rehabilitation team, we aim to provide personalized treatment plans that address the unique needs of our patients. Through evidence-based practices and the latest advancements in rehabilitation, we offer a wide range of services to promote recovery, restore functionality, and enhance overall well-being.
- **The role**_
- **Reception & Patient Experience**_
- Greet and acknowledge all individuals entering the facility with professionalism and a friendly demeanor.
- Assist patients with check-in procedures, including admission forms and explaining clinic policies and payment methods.
- Manage insurance policies and funding streams for patient visits, recording payments accurately.
- Address patient inquiries and concerns, escalating issues to the Clinic Manager when necessary.
- Maintain a clean and tidy reception area and waiting room.
- Collaborate with the treating clinician to ensure the smooth flow of patients in and out of the clinic.
- Assist with patient modalities during busy clinic times.
- Availability required for both morning and evening shifts.
- **General Administration**_
- Adhere to clinic policies and procedures.
- Coordinate clinician schedules and complete opening and closing duties.
- Monitor incoming correspondence, relay relevant information to external parties and clinicians, and update patient files accordingly.
- Manage appointment cancellations and follow-up tasks.
- Comply with health and safety guidelines.
- **Administration of Third-Party Payors**_
- Facilitate communication between patients, clinicians, and third-party payors.
- Demonstrate understanding of various funding streams and services offered, ensuring accurate billing and adherence to procedural guidelines.
- Maintain up-to-date records of attendance, funding limits, and insurance approvals.
- Communicate with adjusters, case managers, and third-party vendors to ensure continuity of care and patient compliance.
- Process payments through third-party benefit providers and maintain billing records.
- **Education & Experience**_
- Minimum high school education or equivalent
- Medical office receptionist experience and/or education is considered an asset
- Administrative and/or customer service experience is considered an asset

Pay: $17.00-$20.00 per hour

Expected hours: 20-30per week

Schedule:

- Monday to Friday
- Evening & Morning shifts
- Saturdays as needed

Pay: $17.00-$20.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person

  • Patient Care Coordinator

    2 days ago

    Edmonton, Canada Advanced Respiratory Care Network Full time

    We are seeking a friendly, pleasant, reliable individual with strong organizational and prioritizing skills for a patient care coordinator/customer service/reception position in a busy medical clinic in North Edmonton to start immediately. Full time Monday - Friday 8:00 am to 5:00 pm, no evenings or weekends required. This position will appeal to a...

  • Patient Care Coordinator/reception

    4 days ago

    Edmonton, Canada Advanced Respiratory Care Network Full time

    Advanced Respiratory Care Network requires a Receptionist/Patient Care Coordinator for our Edmonton North clinic to start as soon as possible. We are seeking a friendly, reliable individual with strong organizational and prioritizing skills for multi-task work in our busy respiratory clinic. Full time, (Monday - Friday) no evenings or weekends...

  • Patient Care Coordinator

    2 weeks ago

    Edmonton, Canada Dominion Medical Centres Full time

    **No previous medical experience is required for this position. **A Medical Office Assistant diploma would be an asset, but is not required. Dominion Medical Centres is hiring a full time and/or part time Patient Care Coordinator for our South Edmonton location(s). **The Individual** **The Position** Located at our reception desk, the Patient Care...

  • Patient Care Coordinator

    6 days ago

    Edmonton, Canada North Edge Dental Full time

    North Edge Dental is a leading dental practice in Edmonton, Alberta dedicated to providing top-quality dental care and promoting good oral health as the foundation of overall well-being. Our commitment to excellence, compassionate patient care, and a supportive work environment make us a preferred destination for both patients and dental...

  • Advanced Care Paramedic

    1 week ago

    Edmonton, Canada Alberta Health Services Full time

    Your Opportunity:The Patient Coordinator (PC) is a trained Community Paramedic (CP) who is provided with extra training to work within the Mobile Integrated Healthcare- Coordination Center ( The Patient Coordinator (PC) will be responsible for a myriad of tasks and duties directly related to the Mobile Integrated Healthcare- Coordination Center ( The Patient...

  • Bilingual Patient Care Coordinator

    16 hours ago

    Edmonton, Alberta, Canada Aurora Cannabis Inc. Full time

    Bilingual Patient Care Coordinator**Division: MedicalJob location: Remote (Ontario, Quebec, Alberta)Hours: 40 hours per week, Monday to FridayEmployment type: Full Time PermanentA little about us**Hi, we're Aurora Cannabis, and we're so excited to meet youAurora Cannabis is a leader in the rapidly evolving global cannabis industry, serving both medical and...

  • Patient Care Coordinator

    2 weeks ago

    Edmonton, AB TE R, Canada Insight Medical Imaging Full time

    A leading provider of diagnostic imaging services, Insight Medical Imaging connects in a meaningful way with our patients, physicians, and employees. With over 650 employees and 17 clinic locations, Insight provides services in Edmonton and surrounding regions, as well as in Fort McMurray.Insight is currently seeking Patient Care Coordinators to join our...

  • Advanced Care Paramedic

    6 days ago

    Edmonton, Canada Alberta Health Services Full time

    Your Opportunity The Patient Coordinator (PC) is a trained Community Paramedic (CP) who is provided with extra training to work within the Mobile Integrated Healthcare- Coordination Center (M.I.H.C.C.). The Patient Coordinator (PC) will be responsible for a myriad of tasks and duties directly related to the Mobile Integrated Healthcare- Coordination Center...

  • Patient Care Coordinator/ Receptionist

    2 weeks ago

    Edmonton, Canada Acumen Clinic Full time

    **Summer Job Program with the opportunity for full-time permanent employment** **SCOPE** Reporting to the Clinic Manager, the PCC is responsible for ensuring Medical Office Assistant Duties to Acumen Clinic carried out in a coordinated, efficient, effective and client sensitive manner. The position is to support patients in their journey with our health...

  • Patient Care Coordinator

    2 weeks ago

    Edmonton, Canada North Edge Dental Full time

    **Patient Care Coordinator - North Edge Dental (Edmonton, AB)** **Join a friendly and growing dental team!** North Edge Dental is looking for a motivated and detail-oriented **Patient Care Coordinator** team member to help us deliver exceptional care to our patients. If you enjoy a mix of clinical assistance and front-desk coordination, this role offers the...