Service Dispatcher

1 week ago

Calgary, Canada Forge Performance Group Full time

**_Forge Performance Group is a Recruitment & Talent Management solutions team located in Calgary, AB. We are dedicated to connecting our clients with highly skilled professionals well-matched to their unique hiring needs, culture, and goals. This opportunity is posted on behalf of our clients PrinterWorks West Inc._**

**Service Dispatcher-Calgary, AB**

Reporting to the Operations Supervisor, the Service Coordinator is vital to our everyday operations and they take full ownership for the service cycle. This role is a permanent, full time position.

**Responsibilities**:

- Answers incoming service calls
- Schedule service and warranty calls with the customer
- Opens and confirm work orders including material and equipment sourcing completed by field technicians
- Confirm credit and client information from the customer prior to dispatching employees
- Distributes required paperwork to our technicians, parts department and warehouse personnel
- Dispatches and communicates with our technicians for the required information relevant to the job prior to or during the service call cycle
- Other duties, as assigned

**Skills**:

- Customer service savvy and above average communication proficiency
- Ability to prioritize tasks, manage stress and diffuse difficult situations
- Well organized with great attention to detail
- Superior resourcefulness, integrity, and solid work ethic
- Ability to work in a team environment
- Knowledge in shipping, logistics, is an asset

**Qualifications**:

- Experience scheduling and dispatching field service is an asset but not required
- Willing to train and teach the right applicant with no experience
- Working knowledge of MS Outlook (including calendar) and Excel

  • Service Dispatcher

    7 days ago

    Calgary, Canada Leavitt Machinery Full time

    **Leavitt Machinery**is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a...

  • Service Dispatcher

    4 days ago

    Calgary, Canada ICE Western Sales Ltd. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years - or equivalent experience **Work setting**: - Manufacture - Private sector **Tasks**: - Ensure accuracy of completed time sheets, payroll and other summaries - Ensure proper...

  • Service Dispatcher

    4 days ago

    Calgary, Canada Poulin's Pest Control Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: Experience an asset - or equivalent experience - ** Work setting**: - Urban area - ** Tasks**: - Maintain work records and logs - Monitor personnel workloads and locations - Perform general office duties -...

  • Service Dispatcher

    1 week ago

    Calgary, Canada Woodridge Ford Lincoln Full time

    Woodridge Ford Lincoln is expanding again! We're currently seeking a Service Dispatcher to join our team! The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 7 dealerships, a collision repair centre and an online pre-owned sales lot, we believe our...

  • Dispatch & Customer Service

    6 days ago

    Calgary, Canada Complete Environmental Group Full time

    **Complete Environmental** is a locally owned and operated transportation and logistics company. We have partnered with customers in brewing and distilling, waste produce, plant production waste, composting, food grade tanker services, spring water delivery, and reefer services. As we continue to expand our network, we are looking for an Dispatch & Customer...

  • Dispatcher/customer Service

    2 days ago

    Calgary, Canada OC Transport Full time

    **OC TRANSPORT - DISPATCH/ CUSTOMER SERVICE** **-----------------------------------------------------------------------------** **JOB TITLE**: Dispatch/ Customer Service This position will be responsible to the Operations Manager at OC Transport. This is a full time position, with a work week of Monday to Friday. Availability is needed between 6:00am to...

  • Dispatcher/customer Service

    1 week ago

    Calgary, Canada Harmony Heating and Air Conditioning Inc Full time

    **Position Overview** The **Dispatcher/Administrative Assistant**plays a key role in supporting daily office operations and coordinating the schedules for both the HVAC Service and Sales Teams. This position ensures efficient communication, accurate scheduling, and timely dispatching to maintain a smooth workflow between the office and technicians. By...

  • Dispatch/ Customer Service

    7 days ago

    Calgary, Canada OC Transport Full time

    **OC TRANSPORT - DISPATCH/ CUSTOMER SERVICE** **-----------------------------------------------------------------------------** **JOB TITLE**: Dispatch/ Customer Service This position will be responsible to the Operations Manager at OC Transport. This is a full time position, with a work week of Monday to Friday. Availability is needed between 6:00am to...

  • Dispatcher

    1 week ago

    Calgary, Canada Aggressive Towing Full time

    **Job Overview** Aggressive Towing & Recovery Services Ltd is seeking a reliable, organized, and customer-focused Dispatcher to join our fast-paced team. As a dispatcher, you will be the central point of communication between customers, drivers, and management. Your role is critical in ensuring timely and efficient towing and recovery operations while...

  • Dispatcher/customer Service

    1 week ago

    Calgary, Canada Pete The Plumber Full time

    Come work for the #1 Service Company in Calgary! We are currently hiring for a dispatcher for our busy service company. In addition to taking customer phone calls and booking service appointments the position will also include various administrative work including data entry and filing. Additional tasks could be added upon completion of training. We offer...