Development Manager, Salesforce

**About Northern**

Headquartered in London, Ontario, Northern is an integrated digital solutions agency that helps leading Retail and Public Service brands navigate digital change. With a passion for technology and design, we collaborate to create tailored digital experiences that drive growth. Our team of innovators thrives on improving digital experiences, and we’re looking for a Salesforce Development Manager to join us in this exciting journey.

**What We’re Looking For**

As a **Salesforce Development Manager** at Northern, you will lead and manage a team of Salesforce developers and technical leads. This role is pivotal in ensuring the success and growth of your team while overseeing the development and implementation of Salesforce solutions. You will work closely with Project Managers and Tech Leads to deliver successful projects, uphold Salesforce development best practices, and foster a high-performing, collaborative team environment. Your leadership will be key to achieving our project goals and enhancing our Salesforce capabilities.
- Full-time remote is available, within Canada. Our Connected Workplace Program gives you the option to choose a remote, hybrid, or in-office workspace_

**Benefits of Becoming a Northerne**r**

In exchange for your talent and expertise, Northern is committed to providing:

- Comprehensive Benefits Plan, including a Health Spending Account
- Wellness Program & LifeWorks EAP
- Fitness Reimbursement Program
- Vet Care Program
- RRSP Matching
- Profit-Sharing Performance Bonuses
- Endless Professional Growth Opportunities
- Delicious Meals & Company Social Events
- Free Onsite Parking
- Referral Bonus Program
- Flexible Work Environment
- Allowance to Set Up Home Office

**Duties & Responsibilities**
- ** Lead and mentor a team of Salesforce developers,** providing feedback and career development support.
- Ensure adherence to **Salesforce development best practices** for project planning, implementation, and documentation.
- Provide consistent constructive feedback, performance coaching, and mentorship to team members.
- **Offer career development advice** and support to help team members set and achieve their professional development goals.
- Conduct **quarterly **performance reviews, offering insights into current performance and development opportunities.
- Ensure team objectives are met or exceeded by supporting and guiding team efforts.
- **Oversee team resourcing and forecasting **to ensure appropriate task assignments.
- **Manage Salesforce project planning**, documentation, implementation, and solutioning, adhering to best practices.
- **Improve development workflows and processes **in collaboration with the Director of eCommerce Development.
- **Provide technical guidance **and establish a technical vision for Salesforce initiatives, including organizing and enforcing technical standards.
- Lead and facilitate discussions on industry best practices, involving relevant tech leads, architects, and other stakeholders.

**Knowledge, Education & Experience Required**
- Post-secondary degree in MultiMedia, Computer Science, Information Systems, or a related field.
- **5+ years of web development experience.**
- **2+ years of experience leading Salesforce development teams.**
- **3+ years of hands-on experience with Salesforce development, **including Apex, Visualforce, and Lightning components.
- Strong understanding of project management principles and experience across the Salesforce project lifecycle.
- Excellent communication skills and ability to collaborate with cross-functional teams.
- Salesforce certifications (e.g., Salesforce Certified Platform Developer, Salesforce Certified Administrator).
- Experience with Salesforce integration tools and advanced features.

Since its founding in 2015, Northern has grown to 155+ employees, helping leading brands across North America navigate digital transformation.
Northern is positioned as a leader in the performance advertising industry as a Facebook Marketing Partner and Google Premier Partner —awarded to only 3% of agency partners in Canada. Our campaigns with leading brands in North America have been recognized as best in class through the Google Premier Partner Awards, Search Engine Land Awards, and the Canadian Search Awards.
Northern’s continued growth, strengthened by our strong company culture, has led to multiple recognitions by Great Place to Work® Canada including Best Workplaces in Canada, Ontario, for Women, Inclusion for Hybrid Work, and more.

**Equity and Diversity