Customer Service

12 hours ago

Vancouver, Canada The Poke Guy Full time

JOB TITLE: CUSTOMER SERVICE:

- Provides exceptional customer service and accurately assists in the assembly of menu items.
- Cleans and maintains dining area in accordance with restaurant policies
- KEY RESPONSIBILITIES
- Greet all guests in a polite and courteous manner
- Provides exceptional customer service and assists customers in the preparation of their poke bowls in accordance with restaurant plating standards and portions
- Maintain accurate knowledge of menu items, potential allergens and working knowledge of the history and origins of Poke
- Accurately enter all orders into the Point of Sale (POS) and take payment from customers
- Assist with the opening and closing of the till as needed
- Assists with food preparation as needed under direct supervision of the cooks or manager
- Knows and complies with Vancouver Coastal Health food safe practices to ensure safe food handling and sanitizing
- Stocks and maintains sufficient levels of paper products and cutlery at all condiment stations and dining tables
- Report any inventory shortages to kitchen manager

Maintain a clean and sanitary dining area which includes but is not limited to:

- Floors swept on a regular basis and mopped daily,
- Windows and all glass are wiped and cleaned,
- Bathroom is serviced daily.

**REQUIREMENTS**:

- Willingness to learn, experience not necessary
- Strong communication skills
- Be able to work in a standing position for long periods of time
- Maintain exceptional hygiene and presentation
- High School or equivalent education

Food safe certification is an asset but not a requirement.

**Job Types**: Full-time, Part-time, Permanent, Casual, Seasonal

**Salary**: $16.00-$20.00 per hour

Additional pay:

- Bonus pay
- Tips

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

COVID-19 considerations:
To keep all members safe, we have set barriers to keep customers and members 6 ft apart. Masks, gloves, and sanitizer are provided.

Ability to commute/relocate:

- Vancouver, BC V6B 2Z3: reliably commute or plan to relocate before starting work (required)

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