Assistant Manager

4 days ago

Oakville, Canada Tim Hortons | Company #504132 Full time

**Assistant Restaurant Manager**:
Our management philosophy is simple - we treat our team as well as we want them to treat our guests - which is awesome Our team culture is **truly supportive, fun, open and inclusive**

**As an experienced Assistant Restaurant Manager**, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Restaurant Manager and Owner in all aspects of the day-to-day operations of a fast paced restaurant.
- Possess and demonstrate a passion for guest service and creating exceptional guest experiences
- Pride yourself on building relationships with guests and your team
- Have strong operational experience
- Have excellent communication skills
- Have a passion for coaching and mentoring
- Have a desire to gain experience to help you be successful in your career

**Competencies and Qualifications**:

- Previous leadership experience at a Tim Hortons restaurant preferably with 2 or more years in a Supervisory, Assistant Manager or Training Lead role.
- Strong supervisory skills and the proven ability to motivate, lead, train and coach a diverse team to achieve the goals of a fast-paced restaurant.
- Solid team player with an emphasis on exceptional guest service.
- Flexibility. This is a full-time day position including weekends, however some evening work may be required.
- Ability to provide excellent judgment, and has strong problem-solving and mathematics skills
- Detail-oriented, and able to thrive in a fast-paced environment.
- Excellent communication skills (written and verbal).
- First Aid and FST certification an asset.

**Responsibilities include**:

- Shift management and leadership.
- Assist in planning and scheduling Team Members to ensure adequate coverage to meet the needs of the restaurant.
- Oversee cash management procedures and ensure all company and brand processes are followed and standards are met.
- Responsible for inventory management and ordering.
- Train Team Members in best practices and provide them with ongoing constructive feedback to ensure goals and standards are achieved.
- Implement and uphold food safety standards and procedures and Tim Hortons restaurant policies.
- Handle guest concerns and work with Team Members to create exceptional restaurant experiences.

**As part of our team we offer you**:

- Competitive wages
- Incentive and recognition programs
- Group Health Benefits
- Comprehensive training
- Team Tim Hortons Scholarship Program
- Advancement opportunities
- Community involvement

**REQUIREMENTS**:

- Previous leadership experience at a Tim Hortons restaurant preferably with 2 or more years in a Supervisory, Assistant Manager or Training Lead role.

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

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