Restaurant General Manager

Our Managers are the heart of our restaurants. They are empowered with the tools and resources they need to succeed and grow. At The Keg Steakhouse + Bar, we invest in our people through training, education, and consistent follow-up. Known for our unmatched culture, industry-leading benefits, and incredible perks, we invite you to take the next step in your career.
Why Work with Us?
- Work-Life Balance: Experience life in a world-class destination. Take advantage of outdoor activities like skiing, hiking, and more to enhance your lifestyle.
- Exclusive Perks and Discounts: Enjoy local discounts on food, wellness services, ski passes, golf, canoeing, and complimentary stays at our properties.
- Diverse and Inclusive Team: Join a vibrant, global team that values diversity and inclusion for an enriching workplace experience.
- Career Growth Opportunities: We’re committed to your success, offering clear paths for promotion to help you achieve your career goals.
- Competitive Compensation and Benefits: Benefit from a comprehensive package, including extended health care and support for personal well-being.

**We’re Hiring**: General Manager
We’re seeking a passionate and experienced General Manager to lead the team at The Keg Steakhouse + Bar in Banff.
As General Manager, you’ll oversee all food and beverage operations, including the restaurant, lounge, room service, and banquet room. Your primary focus will be on delivering exceptional guest experiences, achieving sales targets, and managing costs effectively. If hospitality, leadership, and mountain living are your passions, this is the opportunity for you
**What You’ll Bring**:
**Competencies**:

- Leadership: Mentor, train, and coach a large team, focusing on retention, development, and internal promotion.
- Proactive Planning: Manage inventory levels for beverages and operational supplies. Create and maintain budgets, forecasts, and cost-of-goods-sold (COGS).
- Guest Experience: Deliver outstanding service and build strong guest relationships, setting the standard for your team.
- Genuine Passion: Cultivate a love for hospitality and inspire your team to create memorable dining experiences.
- Time Management: Balance business goals with guest service needs efficiently.
- Communication: Foster clear, open, and consistent communication with staff and management. Actively listen and provide feedback.
- Problem Solving: Stay calm, creative, and flexible to ensure smooth operations during unexpected challenges.
- Consistency: Be approachable and dependable, creating a safe and supportive environment for employees and guests.
- Business Awareness: Analyze profit-and-loss statements and manage expenses effectively to achieve financial goals.

**Qualifications**:

- Minimum of 5 years of Food and Beverage experience.
- Minimum of 2 years as a Manager in a full-service dining establishment.
- Keg or similar brand experience is a strong asset.
- Exceptional conflict resolution, negotiation, and objection-handling skills.
- Flexibility to work weekends and holidays.
- Proficiency in cost analysis, fiscal management, and budgeting techniques.

**What We Offer**:
We provide a comprehensive compensation package, including perks and benefits designed to support your professional growth and enhance your lifestyle in Banff.
**Highlights include**:

- Group Health, Disability, and Life Insurance coverage, with 50% of premiums covered for employees and dependents.
- Opportunity to invest in our Employee Share Ownership Program.
- Eligibility for our Employee Home Loan Program.
- Discounts on food and beverages at all BCP restaurants and cafes.
- Health and wellness programs, including free yoga, discounted ski passes, complimentary canoe and golf passes, and discounted fitness memberships.
- Discounts on spa services, movie passes, and retail/rental goods.
- Participation in Leadership Days for ongoing professional development.
- Complimentary hotel stays through our Employee Stays Program.

A full list of benefits can be found here
If you’re ready to elevate your career, BCP offers an exceptional environment with opportunities for advancement, a vibrant work atmosphere, and unparalleled benefits.