Inside Sales Representative, Newborn Stem Cell- Mississauga, On

1 week ago

Mississauga, Canada CooperSurgical Full time

CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technology and genomic solutions that enhance the work of ART professionals to the benefit of families. We currently offer over 600 clinically relevant medical devices to women's healthcare providers, including testing and treatment options.

Our **Inside Sales Representative, Newborn Stem Cell
- Mississauga, ON**(hybrid)**will communicate with expectant families the value of cord blood banking, empowering them to make an informed choice on their banking options through superior service and accuracy of information.

Communicate with expectant families the value of cord blood banking, empowering them to make an informed choice on their banking options through superior service and accuracy of information.
- **Bachelor’s degree, or minimum two years of sales experience required**, or equivalent combination of education and experience.
- **Computer Skills**:To perform this job successfully, an individual should have working knowledge of Salesforce or similar CRM and Microsoft Office 365.
- **Bi-lingual English/French**is strongly desired.
- **Call center, customer service, client services**experience strongly preferred.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

LI-EC1
- Educate families on their cord blood (newborn stem cell) banking options, empowering them to make an informed decision.
- Remain current on all procedural activities and follow ups.
- Remain current on all training and other administrative tasks.
- Meet or exceed monthly, quarterly, and yearly sales and client service goals.
- Adhere to all Consumer Sales processes and policies.
- Review recorded calls with the manager to identify best practices and areas of opportunity.
- Ensure quality standards are met per company Quality Policy.
- Generate IRs to capture client and other relevant issues.
- May be trained as a mentor/trainer.
- Ensure client data, including personal, credit card and medical information is protected as explained in CooperSurgical’s Data Protection Policy.

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