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Retail Manager

2 weeks ago

Thunder Bay, Canada Aramark Full time

The Retail Manager is responsible for operations of assigned retail location. The Retail Manager must ensure efficient operations of their store in line with Aramark’s policies, procedures, and client contract. The Manager coordinates the store’s guest services so that staff members and guests experience a positive impression of the facility. Responsibility for overall store merchandising, product inventory, purchasing, and other needs to fulfill operations. Located at Lakehead University in Thunder Bay ON

**Responsibilities**:

- Responsible for many of the non-selling aspects of the retail operation including inventory management, warehouse management, receiving, ticketing and distribution
- Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget
- Ensure development and training of customer service programs and product knowledge
- Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements
- Address and resolve any customer issues
- Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores
- Periodically check and verify the accurate ticketing of merchandise
- Lead periodic physical inventories as well as potential count discrepancies
- Maintain effective client and customer rapport for mutually helpful business relationships

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

**Compensation Data**:
$50,000 per year, Full Benefits

**Qualifications**:

- Requires 2-4 years of experience or a combination of education and experience from which comparable knowledge and skills acquired
- Familiar with Microsoft Office and Point of Sales systems
- Ability to work a flexible, event-based schedule that includes some evenings and weekends
- Strong organizational skills
- Profit and loss (P&L) accountability and /or contract -managed service experience preferred
- Ability to demonstrate excellent customer service using Aramark's standard service mode

**Education**:
**About Aramark**:
**Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

**About Aramark