Pastry Customer Development Chef

**Position Snapshot**
Business areas: Nestlé Professional
Job title: Pastry Chef
Location: North York, ON
Grade Level: 15

**Position Summary**
We are looking for a Pastry Chef based out of our North York location reporting into the Confectionery Marketing Manager. This position provides experienced leadership and best-in-class support regarding desserts to Nestlé Professional’s (NP) Confectionery Marketing team. This position is required to contribute towards volume growth for Nestlé Professional Confectionery category by means of growing business with existing customers and securing new customers. Chef in this position have a deep understanding of dessert business in foodservice and develop impactful relationships resulting in measurable and significant financial advantage to our business.

**A day in the life of a Pastry Chef**:
Recipe Development
- Generate trends-based ideas (within NP & dessert manufacturing partners' capabilities) and translate and adapt these ideas to our customers operations
- Research, create, write and bench test recipes internally as well as with dessert manufacturing partners
- Utilize various recipes to build seasonal Limited-time Offering (LTO) calendars for customers
- Assist customers in development of new menus, bakery/dessert programs and associated Standard Operating Procedure (SOP) builds utilizing NP confectionery products

Product Application
- For off-site training sessions communicate with site-management, procure, produce and ship food supplies as well as training materials to site on a timely fashion
- Conduct training of the sales team, food broker's team and customers' teams on dessert preparations and applicable techniques

Knowledge Leadership
- Maintain current and up-to-date knowledge on evolving dessert trends with focus on global and domestic influences and share key knowledge with internal stakeholders
- Taste and evaluate recipes with a strong ability to accurately communicate findings using sensory-based languages

Relationship Management
- Develop and maintain deep relationships with key decision makers on our customer teams with emphasis and focus on dessert team members
- Keep current on all key development in the customers' operations that impact our business with special focus on current competitive offering and pending equipment and menu changes

Events & Shows
- Assist the assigned sales colleague and Corporate Chef for Nestlé Professional's participation in the industry events and relevant trade shows

Internal Collaboration
- Work in collaboration with the Corporate Chef, liaise and consult regarding client ideation sessions, and share feedback

**What will make you successful?**
- 5 years of relevant experience as a Pastry Chef in the QSR, Commercial Bakery or Dessert Manufacturing industry
- Degree in Baking and Pastry Arts related discipline will be considered a strong asset
- Experience across multiple channels of food service preferred
- Valid drivers license is required; ability to travel (may be up to 25%)
- Have knowledge of menu development, recipe creation and interpretation skills
- Strong pastry techniques, flavour delivery and menu creation processes with an understanding of global cuisine influence on modern pastries
- Possess good presentation skills both verbal articulation and demonstrative
- Have good organizational/project management skills and the ability to correctly prioritize projects
- Be a self-starter: i.e. be able to identify opportunities, develop and nurture key relationships, analyse & develop solutions with little information and/ or direction, work with mínimal supervision
- Strong business development mindset

**What you need to know**

What can we offer in return? Great benefits you’d expect from a business the size of Nestlé including a comprehensive total rewards benefits package including Health and Dental benefits that start on day one as well as a Company matched retirement savings plan, Excellent training and development programs as well as opportunities to grow within the company.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

Nestlé is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.

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