Manager Facilities Operations

**Company Description**
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today

Reporting to the Director, Facilities Management and Plant Operations, the Manager, Facilities Operations,**is responsible of the safe, effective and efficient operation and the comprehensive management the physical facility at the east building of Etobicoke General Hospital. An advocate for excellence in facilities management, the manager will leverage their communication skills to drive collaboration and alignment of our facilities management services in support of our clinical priorities and strategic objectives.

Accountabilities:

- Leads the process in evaluating and meeting the physical facilities needs of Etobicoke General Hospital east building
- Assist of the development, lead the implementation and monitoring of the Facilities Management (FM) annual goals and objectives
- Manages the planning, development, implementation and evaluation of short and long term plans and strategies for the improvement in daily operations
- Develops, implements and monitors day-to-day operating policies and procedures
- Provides leadership and direction in the management of the day-to-day operations of FM services
- Ensures the hospital facilities meet legislated requirements including mechanical, electrical and emergency response systems including fire safety and nurse call
- Serves as incident Commander for all FM emergency incidents (24/7 emergency on-call)
- Serve as a Chief Fire Warden responsible for onsite fire safety and trainings
- Manages the development of the annual budgets and operating plans, including the human resources
- Monitors, analyzes and reconciles variances from approved budget on a monthly basis
- Develop Capital and HIRF Budgets; lead associated projects from initiation to completion
- Leads the development, implementation, evaluation and maintenance of quality improvement initiatives for FM; ensures proper quality programs are designed and implemented
- Reviews performance indicators, monitors outcomes on a regular basis and develops action plans as required to address quality improvement issues
- Provides leadership during accreditation to ensure requirements are completed in a timely and accurate manner
- Investigates and debriefs incident reports related to FM
- Identifies and develops strategies to streamline operations, improve services and reduce costs
- Develops effective relationships with internal peers to implement strategic initiatives and to represents the department on corporate initiatives
- Develops relationships with external professional associations and peers across the industry to maintain and improve knowledge of emerging trends, developments and legislation and assess impacts to Osler operations

**Qualifications**
- Completion of a university/college program in building systems maintenance, facilities maintenance/engineering or related discipline required
- Minimum five to seven years previous progressive experience in maintenance and/or plant operations of a hospital/health care facility
- Experience managing a unionized workforce
- Business management coursework an asset
- Strategic planning and leadership and project management skills
- Ability to think strategically at the site and departmental level
- Broad knowledge of overall hospital structure, operating policies and procedures and decision-making processes
- Knowledge of quality improvement principles and practices
- Broad understanding of and sensitivity toward the multilingual and multicultural diversity of Osler staff, patients and clients
- Ability to adapt to change, to implement changes and to facilitate change management
- Excellent problem recognition, analytical and pr