Scheduling Manager

It's an amazing time to join Golden Life as we continue to expand our seniors housing, care, and services within western Canada.

We’re looking for a qualified, full-time (1.00 FTE)** Scheduling Manager **to join our team at Ocean Front Village in **Courtenay, BC**. If you are an organized, strong team player, then we’d like to hear from you

The Scheduling Manager is responsible for overseeing and managing the scheduling and staffing functions at the Village. This role ensures that all scheduling processes adhere to collective agreement and optimizes workforce productivity. The Scheduler Manager supervises scheduling staff, collaborates with other departments, and proactively addresses scheduling issues to minimize vacancies, overtime, and staffing challenges. This position serves as the main point of escalation for all scheduling concerns.

**Other duties will include, but are not limited to**:

- Preparing and adjusting schedules
- Maintaining schedules in advance
- Scheduling staff as authorized by coordinating work schedules on the scheduling software system, while ensuring proper call-out procedures are followed.
- Performing general staffing and timekeeping functions such as calling in relief staff.
- Escalating issues to the Community Manager and working collaboratively with all department managers and supervisors.
- Approaching all aspects of the work being performed with safety as the highest priority.
- Actively participating in scheduling meetings with department supervisors to finalize priority of work and necessary lead times.
- Maintaining accurate statistics on the attendance of staff and scheduling issues in order to provide timely reports to the Community Manager.

**We are looking for the following qualifications**:

- Completion of high school diploma.
- Previous experience with scheduling in a unionized environment is required.
- Experience in staff supervision and mentorship is an asset.
- Experience with Avanti Software is highly preferred.
- Strong proficiency with Microsoft Excel and office suites,
- Successful completion of Office Procedures or Office Management Coursework.
- Ability to type a minimum of 60 wpm.
- Experience in operating and administering an electronic payroll and scheduling Program.
- Ability to multi-task, manage time effectively and prioritize work.
- Effective customer service, interpersonal and conflict resolution skills.
- Experience in Home and Community Care an asset.
- Ability to be flexible with schedule as this position involves work on weekdays and weekends.
- Able to anticipate needs and take initiative to complete work in the absence of direct supervision and constant direction.
- Clear Vulnerable Sector/Criminal Record Check.
- Full Immunization Record and negative TB test.

Our culture attracts proactive self-starters who exhibit good judgment, innovation, selflessness, courage, impact, candid communication, inclusion, integrity, passion, and curiosity. If this resonates, maybe you’re the right person to join the Golden Life team.

**What we offer you**

**Compensation**: The $30.54 per hour start rate for this position currently falls under provincial wage-levelling.

At Golden Life Management Corporation, we are purpose-led. Our Philosophy is focused entirely upon providing the best possible quality of care to our residents and those we serve. We recognize that engaged employees are necessary to achieve our purpose and our Philosophy.

As a Golden Life Management Team member, you can expect to be treated with dignity and respect, to be challenged with your work, and to have the autonomy necessary to excel. We offer competitive rates and a comprehensive benefits package, which includes a voluntary registered retirement plan with company contributions, for eligible employees.

Golden Life Management is committed to recruiting a diverse workforce. Accommodations are available upon request during the selection process.

We thank all applicants for their interest. Only those applicants selected for an interview will be contacted.