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Full Time Receptionist

2 weeks ago

Kitchener, Canada Trinity VillageLHKW Full time

Trinity Village Care Centre is a non-profit long term care facility that is home to 150 residents and is seeking a personable, customer service-oriented Receptionist.

We offer an exceptional work environment based on utilizing an individual's natural strengths and abilities while providing excellent opportunities.

**Job Summary**:
The Receptionist is responsible for providing a warm, professional, and approachable receptionist service, screening of staff and visitors, and accurate and efficient documentation and computer data entry on an ongoing basis.

**Key Responsibilities**:

- Professionally greeting and directing residents, staff and visitors in a positive, courteous manner
- Answering and directing phone calls to the appropriate resources
- Accurately records Call-Ins, Data entry, Petty Cash, and staff scheduling and reports discrepancies to HR
- Assists in the coordination of bookings, catering, outings and tours
- Administers courier services and incoming/outgoing mail
- Filing, photocopying and general reception area housekeeping
- Assisting with general questions, paperwork and other duties as assigned
- Sets measurable goals aligned with departmental goals and consistently strives to meet targets and deadlines.
- Maintain established departmental and organizational policies and procedures regarding such things as continuous quality improvement, emergency protocol, occupational health and safety
- Collaboratively support receptionist team and provide back up to cover off receptionist absences as required.
- Complete and sign off admission packages for new admissions
- Prepare weekly PSW assignment sheets to distribute to the floors
- Prepare monthly audit forms and distribute to the floors
- Maintain bulletin boards on the information highway
- Perform any clerical duties as assigned by management

Trinity Village Care Centre requires all new hires to submit a valid TB test, mandatory proof of flu shot, and Vulnerable Sector Criminal Record Check prior to start date.

**QUALIFICATIONS**:

- Post-Secondary education in Business/Administrative Assistant and/or Receptionist
- Minimum 2 years experience Reception or Administrative Assistant
- Not for Profit working experience preferred
- Healthcare and/or Housing experience preferred
- Positive and Professional
- Customer Service
- Time Management & Multi-tasking
- Intermediate Microsoft Office Literacy
- Strong Written & Oral Communication
- Document and Record Control
- Problem Solving & Accuracy
- Planning & organizing

We thank all interested applicants; however, only those selected for an interview will be contacted.
- In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, a request for accommodation will be considered throughout the hiring process._
- Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. For disability-related accommodation, documentation must be from the applicants' treating physician outlining their functional limitations, in order for us to accommodate well._

**Salary**: $16.44 per hour

**Benefits**:

- Company events
- Employee assistance program
- On-site parking

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Front desk: 1 year (preferred)