Cafe Supervisor- Lift Coffee

2 weeks ago

Whistler, Canada Forecast Coffee Group Full time

Lift Coffee is one of our very busy cafe locations. The ability to work well under pressure, provide calm, positive leadership and maintain high standards during peak times, is essential. We are a small but hard-working team, so leading by example is a must.

**The Role**:
4 x 10 hour shifts (3 days off)

Spirit pass FT employee benefit

Looking for someone to work through until the end of the 2025/26 season (and beyond if desired)

**Daily Operations**:

- Creating a welcoming, safe and inclusive environment for staff and customers.
- Providing coaching and training to baristas, to ensure high performance and coffee standards.
- Opening and closing the cafe following all open/close procedures, and ensuring that the cafe is secure before leaving at end of day.
- Cash handling
- ensuring accuracy in till counts and change float.
- Managing the café floor: providing leadership and guidance to the team of baristas when the cafe manager is not present. Delegating tasks. Managing labour during quiet times.
- Preparing and serving coffee, food and drinks, clearing tables, washing dishes - getting dirty and leading by example Yourself maintaining a high standard of food and beverage preparation.
- Ensuring store cleanliness - plan and delegate daily and weekly cleaning tasks to barista team.
- Deal with customer complaints in a polite, respectful manner, enhancing customer experience.

**Administrative Operations**:

- Support barista training and upskilling as directed by the cafe manager
- Record waste and temperature logs every day.
- Receive (process) invoices using Inventory Management software.
- Adhere to Food Safe, Work Safe policy’s, and following BC Liquor laws.
- Report maintenance issues to Cafe Manager and plan service as directed.

**Requirements**:
2+ years coffee experience is essential.

Previous cafe experience is essential.

Previous Supervisory experience is an asset.

Serving it Right is required.

Food safe is required.

Base wage $19.60 + hourly tips (increase after 6 months)

Pay: $19.60-$20.60 per hour

Expected hours: 32 - 40 per week

Application question(s):

- Do you have 2+ years coffee experience?

**Location**:

- Whistler, BC (required)

Work Location: In person

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