Sales & Marketing Assistant

**Position Summary**:
To assist the Sales and Marketing Director with daily community sales and marketing operations and be responsible for taking on a variety of tasks that allow for the successful completion of planned sales and marketing programs.

residents, perform daily administrative tasks, assist in the development of marketing collateral and track all marketing related correspondence and activities into CRM database in a timely manner.

**Qualifications**:

- Demonstrate ability to communicate effectively in English, both verbally and in writing.
- Maintain any certifications as required by state or provincial regulations.
- Excellent interpersonal, writing and communicating skills.
- Excellent organizational skills and attention to detail.
- Adaptable to fast paced work environment with some repetitive projects.
- Creative, and willing to contribute ideas and professional opinion.
- Strong work ethic with high level of integrity.
- Proven experience as a marketing assistant.
- Good understanding of office management and marketing principles.
- Demonstrable ability to multi-task and adhere to deadlines.
- Good knowledge of market research techniques and database entry.
- Preferred knowledge in PowerPoint, Word, Excel, Photoshop, InDesign and Adobe Acrobat.
- Able to drive to and be on location for events and functions as needed with the strong probability of standing for a length of time

**Essential Duties & Responsibilities**:

- Maintain resident, employee, and community information in strict confidence (with community management or other employees as necessary).
- Submit all required documents to Home Office in a timely manner.
- Adhere to prompt response to sales calls and tasks, and document information in CRM.
- Assist the Sales and Marketing Director with prospect and resident move-ins and move-outs.
- Assist with preparing resident files and sending out accounting paperwork as needed.
- Completing lease paperwork and billing under the supervision of the Sales and Marketing Director.
- Prepare and distribute Welcome Baskets for all move ins. (baskets, ribbons, glassware, door hangers, etc.).
- Work with residents, family and moving company to ensure a seamless move-in.
- Prepare Warm Welcome door hanger for move ins and distribute in community.
- Assist in maintaining Marketing collateral and make ready for distribution in the community.
- Prepare mailers and brochures when called upon and put together marketing packages.
- Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities.
- Support marketing executives in organizing various projects as needed.
- Assist where needed with market research and data compilation.
- Assist in the organizing of promotional events, tradeshows and digital campaigns and attend them to facilitate their success.
- Assist with online content when needed on the company’s website and social media accounts.
- Communicate with prospects and residents and encourage trusting relationships

**Other Job Duties & Responsibilities**:

- Adhere to all community policies and procedures.
- Adhere to dress/appearance code. (Changes in attire may be permitted for special circumstances as directed by your supervisor).
- Perform all assigned work for the agreed-upon wage, accepting no additional payment or gifts from residents, vendors, or others.
- Promote resident advocacy and demonstrate excellent customer service skills.
- Serve as a role model for other employees by displaying a responsible, cooperative, respectful, and positive attitude.
- Represent the community in the community at large in a professional, courteous, and friendly manner.
- Demonstrate ability to perform duties under time constraints and deadlines.
- Attend education and training classes as required by state or provincial regulations.
- Perform other duties as assigned.

**Commitment To Equal Opportunity**

Brightwater Senior Living is an equal-opportunity employer and strives to provide an environment in which human dignity prevails. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, perceived race, color, national origin, citizenship status, ancestry, creed, religion, age, marital status, family/parental status, disability, sex, sexual orientation, gender identity, source of income, receipt of public assistance, status as a veteran or current or future military status. Brightwater Senior Living does not tolerate discrimination or harassment based on any of these characteristics.