Inside Sales/customer Service
6 days ago
**Job Summary**
This is a part time position leading to a full time postion.
**Duties**
- Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Engage in outside sales activities to develop new business opportunities and maintain existing client relationships.
- Utilize negotiation skills to close deals and enhance account management efforts.
- Collaborate with the marketing team to promote products and services effectively.
- Conduct thorough analysis of customer needs and market trends to provide tailored solutions.
- Maintain accurate records of customer interactions and sales activities using Salesforce.
- Support technical sales initiatives by understanding product specifications and features.
- Foster strong relationships with clients through regular follow-ups and personalized communication.
**Requirements**:
- Proven experience in customer service, sales, or related fields.
- Strong negotiation skills with a track record of successful deal closures.
- Familiarity with Incoterms and business development strategies and account management practices.
- Experience in B2B sales, preferably for VFD/Servo technology or related industries.
- Proficiency in hubspot for managing customer relationships and tracking sales performance.
- Excellent analytical skills to assess customer needs and market conditions effectively.
- Ability to communicate fluently in French and Spanish is a plus but not required.
- A proactive attitude with a willingness to learn and adapt in a fast-paced environment. Join us as we strive to provide unparalleled service while driving growth through innovative solutions
**Job Types**: Full-time, Part-time, Fixed term contract, Internship / Co-op
Contract length: 12 months
Pay: $17.20-$26.56 per hour
Expected hours: 10 - 40 per week
**Experience**:
- QuickBooks: 1 year (preferred)
- HubSpot: 1 year (preferred)
- shopify: 1 year (preferred)
- vfd/servo: 1 year (preferred)
- international business: 1 year (preferred)
**Language**:
- French (preferred)
- Spanish (preferred)
Work Location: In person
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