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Client Account Manager

2 weeks ago


Greater Sudbury, Canada Northern Insurance Brokers Inc. Full time

Northern Insurance Brokers provides our clients across Northern Ontario with expert advice in risk management and insurance.

As a broker partner of Navacord, one of the largest insurance brokers in Canada and a leader in Personal and Commercial Risk Management, our Client Account Managers have the opportunity to build a successful career with an entrepreneurial mindset, with access to Navacord's proprietary Programs & Products.

**Position Overview**

Northern Insurance Brokers is seeking a **Client Account Manager** to join our growing **Personal Insurance** team in Sudbury.

**No prior Insurance experience is required** - If you are skilled in Client Service, Sales, and Relationship Management, we can support the development of your Insurance knowledge through detailed training programs and licensing support.

**Responsibilities**
- Support our existing insurance relationships by responding to inbound client inquiries & requests as well as attending to visitors of our office
- Processing of payments and inbound documentation from clients who attend our office
- Grow our client base through account rounding and referrals/cross-selling
- Proactively manage relationships by understanding the needs of our clients
- Support and engage with the Sales Team and existing Client Service Teams in Sudbury and Sault Ste Marie
- Continuously improve your technical and market knowledge through ongoing training & networking to achieve goals and deliver results
- Be active in your networks and your community, doing your part to represent Northern and Navacord

**Key Employee Benefits**
- Competitive compensation & full benefits package which includes a comprehensive pension
- Professional Development Courses and Designation opportunities
- Flexible Work Arrangements
- Opportunity to work as part of a high-performance team of experienced and respected insurance professionals
- Possesses a strong Client Service background with the demonstrated ability to manage lasting relationships
- Excels in a fast-paced environment by easily adapting, staying organized, and solving problems effectively
- Is dedicated to building their Insurance industry knowledge & capabilities, with a long-term career focus
- Is a natural networker who is driven by the desire for constant improvement
- Is a self-starter with strong written & oral communication skills, presentation skills, and organizational skills
- Post-Secondary Degree preferred, RIBO license and CIP, CAIB designations as asset
- Fluent in English; French is an asset
- Advanced skills in Outlook, Excel, Word

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$55,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

**Experience**:

- Client Service: 1 year (preferred)
- Personal Insurance: 1 year (preferred)

Licence/Certification:

- RIBO License (preferred)

Work Location: In person