Medical Office Receptionist

5 days ago

St Catharines, Canada One Vascular Imaging Full time

**NEW* One Vascular Imaging** is actively recruiting a FULL**-Time Medical Receptionist** for our location in **St. Catharines, Ontario.**

**Medical Receptionist Job Responsibilities**:

- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges (when required).
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Triage incoming referrals and appropriately assign to Vascular Surgeon

*

Our clinic is open from 8:00 to 5:00 p.m. Monday to Saturday. One Vascular is an inclusive and team-oriented environment where individuals treat each other with respect and kindness, and the company culture encourages meaningful interactions between colleagues. Full-time employees enjoy paid vacation time and a benefits package.

**Medical Receptionist Qualifications / Skills**:

- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Word processing
- Professionalism
- Quality focus

**Education and Experience**:

- Diploma in Medical Administration is an asset
- Familiarity with phone systems
- Previous experience with Microsoft Office software preferred.
- Experience using **Accuro EMR is an asset**

**Schedule**:

- Five 7.5 hour shifts per week (Expectation to work Saturdays)
- One Vascular Imaging is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the selection process.

**Job Types**: Full-time, Permanent

Pay: $20.00-$23.00 per hour

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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