Director, Corporate and Plan Communications

**Director, Corporate and Plan Communications**:
**Employer Description**
BC Pension Corporation is one of the largest professional pension service providers in Canada. We serve over 718,000 active and retired members and more than 1,000 plan employers, paying out nearly $500 million in benefits each month (over 5.8 billion a year) to over 233,000 retirees.

One in eight BC citizens is a member of one of the five pension plans we serve. Services include providing plan information to members and employers, managing contributions and members records, paying pension benefits, and providing policy, financial and communication services to plan boards. We are a community of dedicated professionals who share common beliefs about client service and a desire to make our organization an even better place tomorrow than it is today.

**Reports to**: VP, Board and Communication Services
**Salary Range**:$123,100.01 to $173,500.11 per annum
**Union/Excluded**:Excluded
**Security Screening**: Required

**Job Type**: Regular full time

Are you a strategic communications visionary ready to lead and inspire? We are looking for an exceptional Director, Corporate and Plan Communications to join our dynamic team. This role is perfect for a communications thought leader with proven experience working with boards, regulators, in-house clients, and a skilled communications team to deliver impactful products and experiences across various print and digital channels.

**Key Outcomes**:

- Enhanced Trustee, Member and Employer Experience: Lead the development and execution of communication strategies that create engaging and seamless experiences across all channels, increasing client satisfaction.
- Strategic Relationships: Establish and nurture exceptional relationships with the plan boards, ensuring a clear understanding of their needs and expectations.
- Digital Transformation: Drive the implementation of a multi-year digital strategy, reducing reliance on print products and maximizing the member and employer experience through innovative digital channels.
- Effective Risk Management: Support reputational risk management for the corporation and plan boards through strategic communications advice and media liaison activities.
- Leadership and Empowerment: Provide strong, visible leadership to a motivated communications team, empowering employees to innovate and enhance organizational performance.

**Hybrid Work Model**
This position is located in our Victoria, BC office. You will have the opportunity to work part of the time on-campus and part of the time off-campus. Guidelines and requirements for in-office presence are determined by operational need and vary according to the unique needs of each business area.

**Responsibilities**
**Strategic Communications**:

- Foster relationships with plan boards and senior staff.
- Provide strategic communications advice and support.
- Lead the development of communication strategies.
- Oversee media monitoring and act as media liaison.
- Network with industry peers and interest groups.

**Digital Vision and Roadmap**:

- Maintain and implement a multi-year digital strategy.
- Identify innovative uses of digital communications.
- Provide input into UX program development.
- Market the digital vision to senior management and plan boards.

**Leadership**:

- Provide effective leadership to the communications team.
- Empower employees to identify innovative communication approaches.
- Ensure the branch structure supports the corporate strategic plan.
- Manage the branch operating budget.

**Qualifications**
**Education**: A post-secondary degree in communications, public relations, or marketing. An equivalent combination of related experience and education may be considered.
International Association of Business Communicators (IABC) certification/accreditation is preferred.

**Experience**: Seven years of progressively responsible leadership experience in the communications, marketing or public relations field. Experience in a union environment is preferred.

**Relationship Management**: Demonstrated experience identifying, managing and advising senior management on high-profile, sensitive issues.

**Leadership**: Demonstrated leadership experience with the ability to motivate leaders, coaching and leading multi-disciplinary senior management teams in the development and implementation of a diverse range of projects.

**Communication**: A clear and concise communicator with exceptional interpersonal, presentation, and writing skills, who excels in active listening and creates executive-level presentations to facilitate decision-making.

**Program Delivery**: Experience in the successful delivery of programs, especially those with a focus on digital communications.

**Strategic Thinking**: Managing strategy development, governance processes, stakeholder communication, business intelligence and budgets.

**Collaboration**: Experience working in an agile development environment with UX teams, des