Foot Passenger Ticket Agent

3 days ago

North Saanich, Canada BC Ferries Full time

**FOOT PASSENGER TICKET AGENT** Swartz Bay Seasonal **The opportunity** We are seeking applicants who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment. Reporting to the Terminal Manager, Foot Passenger Ticket Agents are responsible for: Foot Passenger Ticket Agent duties: - Calculating and collecting passenger fares; receiving cash or Corporate media; and processing employee passes. - Responding to passenger inquiries; providing route and schedule information; directing passengers to appropriate berths and Terminal facilities; and arranging assistance for elderly or disabled travellers. - Carrying out revenue procedures, preparing the float, cashing up, filling out the bank deposit, and inputting daily sales totals into the computer and filing copies. - Ensuring that the ticket booths are stocked with boarding passes, charge card forms, and other revenue documents. Vehicle Ticket Agent duties: - Acquiring a float and ensuring that there is an adequate stock of schedules and media items in the booth. - Operating a cash register; determining and calculating appropriate fares; accepting cash, credit cards, or Corporate media payments; directing passengers to correct lanes for their destinations; ensuring that traffic line-ups at the ticket booth are progressing in a timely fashion. - Dispensing information to the public regarding ferry sailing times, other ferry routes and services, and tourist information, and communicating with Tower Controllers. - Preparing pre-deposits of cash between sailings and final bank deposit at end of shift. - Balancing cash and media sales, preparing the float for return at the end of each watch, compiling and checking revenue information, inputting the day's sales into a computer; and filing information. **What you bring to the team** You are a positive, customer focused individual who thrives in a fast paced customer focused environment. You work well independently and in a team environment and possess excellent communication skills. In addition, you are comfortable working outside in all weather conditions. You have one (1) year of experience in customer service and one (1) year of experience in cash handling with a complex POS systems. **Join us** If this sounds like your next great career move, please submit your cover letter and resume by **May 31,2025.** - "We connect communities and customers to people and places important in their lives”_ - We appreciate the interest of all applicants; however only those selected for an interview will be contacted._ **Job Type**: Seasonal Pay: $27.50 per hour **Experience**: - airfreight: 1 year (preferred) - KPI /Queue Management: 1 year (preferred) - shift scheduling: 1 year (preferred) - Customer service: 1 year (preferred) Work Location: In person

  • Reservation & Ticketing Analytics Specialist

    5 days ago

    North Bay, Canada Ontario Northland Full time

    POSITION: Reservation & Ticketing Analytics Specialist REPORTS TO: Manager of Revenue Management DEPARTMENT: Passenger Services LOCATION: North Bay or Remote (Ontario) REFERENCE: 500-223B-25 SALARY: $88,868- $104,546 **WHO WE ARE**: Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital...

  • Spare Customer Service Sales Agent

    2 days ago

    North Bay, Canada Ontario Northland Full time

    **POSITION**: Spare Customer Service Sales Agent **REPORTS TO**: Supervisor Customer Service **DEPARTMENT**: Passenger Services **LOCATION**: North Bay **REFERENCE**: 500-124-26 **RATE OF PAY**: Starts at $25.9060/ hr. **WHO WE ARE**: Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital...

  • Part-time Customer Service Agent Yyb

    7 days ago

    North Bay, Canada Perimeter Aviation Full time

    The Customer Service Agent is responsible for positive, friendly and prompt customer service, ensuring that all customers/passengers visiting the check-in counter with inquiries and/or complaints are handled effectively and professionally, actively demonstrating and continuously supporting customer sales and service standards at all times. **Personal...

  • Part-time Customer Service Agent Yyb

    1 day ago

    North Bay, Canada Perimeter Aviation Full time

    The Customer Service Agent is responsible for positive, friendly and prompt customer service, ensuring that all customers/passengers visiting the check-in counter with inquiries and/or complaints are handled effectively and professionally, actively demonstrating and continuously supporting customer sales and service standards at all times. **Personal...

  • Yyb - Customer Service Agent

    7 days ago

    North Bay, Canada Perimeter Aviation Full time

    Established in 1960, Perimeter Aviation LP is a diversified company that is a subsidiary of the Exchange Income Corporation which has recently grown through the merger with Bearskin Airlines. With approximately 900 employees, we operate a fleet of 45+ aircraft including the Metro 2, 3, 23, Merlin and Dash 8 aircraft. We are based in Winnipeg and Thompson,...

  • Guest Services Agent

    7 days ago

    North Vancouver, Canada Capilano Group Full time

    **Guest Services Agent** **Department**: Operations **Reports to**: Operations Supervisor (Guest Services Focus) Dedicated to creating experiences our team members and guests are amazed by, the Capilano Suspension Bridge Park is always looking for people who can help bring our mission to life. We are looking for friendly and enthusiastic Park Ambassadors...

  • Delivery and Pickup Agent

    7 days ago

    North York, Canada Home Société Full time

    **HOME SOCIETY**, a division of G2MC and a Canadian enterprise grouping together several well-known brands including Maison Corbeil, MUST and Jardin de Ville, stands out as a leader in the design and marketing of mid/high-end indoor and outdoor furniture. We are an 80,000-foot furniture and home décor store in the Caledonia Design District; including 3...

  • Manager, Revenue Management

    5 days ago

    North Bay, Canada Ontario Northland Full time

    **POSITION**: Manager, Revenue Management **REPORTS TO**: Sr. Manager Customer Experience **DEPARTMENT**: Passenger Services **LOCATION**: North Bay or Remote **REFERENCE**: 500-150-25 **SALARY**: $104,546 - $123,006 **WHO WE ARE**: Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital...

  • Customer Service Agent

    1 day ago

    North York, Canada Home Société Full time

    **HOME SOCIETY**, a division of G2MC and a Canadian enterprise grouping together several well-known brands including Maison Corbeil, MUST and Jardin de Ville, stands out as a leader in the design and marketing of mid/high-end indoor and outdoor furniture. We are an 80,000-foot furniture and home décor store in the Caledonia Design District; including 3...

  • Delivery and Pick-up Agent part Time

    1 day ago

    North York, Canada Home Société Full time

    **HOME SOCIETY**, a division of G2MC and a Canadian enterprise grouping together several well-known brands including Maison Corbeil, MUST and Jardin de Ville, stands out as a leader in the design and marketing of mid/high-end indoor and outdoor furniture. We are an 80,000-foot furniture and home décor store in the Caledonia Design District; including 3...