IT Business Analyst

**Business Analyst (Co-op)**

**(8 months preferred / 4 months considered) Johnson & Johnson MedTech - Markham, ON**

**Reporting To**: Business Technology Manager/Lead

**About the Company**

At Johnson & Johnson MedTech, we unleash diverse healthcare expertise, purposeful technology, and a passion for people to transform the future of medical intervention and empower everyone to live their best life possible.

For more than a century, we have driven breakthrough scientific innovation to address unmet needs and reimagine health. In surgery, orthopedics, vision, and interventional solutions, we continue to help save lives and create a future where healthcare solutions are smarter, less invasive, and more personalized.

We offer a work culture that is open, innovative, and performance driven with an environment that is fun and sophisticated. Within our facilities, we have a fitness centre that you can access. We have an online employee store where you can purchase J&J products. We also offer opportunities for employees to get involved in sports team, social events and to volunteer with local charities and to participate at J&J Connect forums.

**The Role**

This position provides the opportunity to work directly with partners both across and outside of the business; to manage technical projects and implement IT solutions; to participate in innovative technological projects in a fast-paced and highly collaborative/resource-rich environment; to support business partners across functions to enable their technology solutions, and to learn about IT business processes and business operations from a sales perspective.

**Responsibilities May Include**
- Acts as liaison between the business and IT for technical projects; meeting with business partners to determine current and future needs
- Facilitates (or co-facilitates) information gathering sessions with business and/or our technology partners (requirements gathering, helping with cost benefit analysis, etc.)
- Leads and guides project team members to meeting project objectives through successful execution against project scope, schedule and cost
- Identifies and leads the resolution of project issues, devising effective ways of reaching project objectives in the most cost/time-effective manner while taking into account unique business conditions
- Prepares and communicates project plans and reports; recognizes deviations from scope, schedule & cost and implements remedial actions as required
- Manage User Access requests, security audits and other similar tasks.
- Complies with the IT System Development Life Cycle (SDLC) methodology
- Supports a healthy work environment that promotes excellence in customer service, quality, innovative thinking and strong teamwork

**Qualifications**:
**Capabilities / Skill Sets**:
For our co-op program, we are looking for students who are motivated, and have a strong desire to learn the following:

- Project Management - Setting Action Plans, Teamwork & Collaboration, Results-Driven, Customer Focus, Management of Project Costs and Timelines
- Excellent interpersonal, presentation, facilitation and engagement skills both verbal and written
- Effectively promotes and manages change following outlined change management structure
- Well-organized, manages multiple activities with conflicting deadlines, and has solid priority and time management skills
- Strong passion for technology and adaptability/willingness to work in an ever-changing and growing technology environment
- Ability to manage the business partner relationships
- Works interdependently - consulting and collaborating with a variety of internal stakeholders
- Flexible self-starter who works well with little supervision and has strong ownership for the work
- Responsive to customer needs, comfortable with ambiguity; is a critical thinker
- Ability to manage a high degree of business interaction and carry the challenge of engaging business and IT personnel
- Learns quickly and is adaptive to business environments
- Possesses intellectual curiosity - able to think creatively and thrive on new challenges
- Detail-oriented
- Proficient with MS Office and mobile technologies preferred

Familiarity in other platforms and programs such as: MS Teams, MS Outlook, Zoom, Tableau, JIRA, Power BI, MS PowerApps, MS Power Automate and Salesforce would be an asset, but not required

**Expected Learning & Development**
- Project Management skills & Agile delivery methodology
- Communication and Presentation skills - working with various levels of the organization
- Innovation and Continuous Improvement programs
- IT Processes & Methodologies
- Technical Documentation Requirements
- Working within a matrixed organization
- Building and managing business partner relationships