Vendor Management Coordinator, Manulife Bank

2 weeks ago

Waterloo, Canada Manulife Full time

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

The Vendor Management Coordinator will join the Bank’s Vendor Governance Team and will support all (third party and inter-entity) contracts and related governance within Manulife Bank. The Vendor Governance Team is a centralized point of contact for all Manulife Bank vendor partners, providing knowledge and consulting expertise with respect to partner contracts and relations, that support the overall Manulife Bank strategy. As a Vendor Management Coordinator, you will be involved in all five stages of the vendor management lifecycle: planning, due diligence, contracting, ongoing monitoring, and disengagement - with a heavy focus on the ongoing monitoring phase. The goal of the Bank Vendor Governance Team is to develop and support a mutually beneficial relationship with all our vendor partners.

**Duties & Responsibilities**
- Promote the Vendor Governance Program within entire Manulife Bank
- Assist in maintaining the Bank’s contracts in the contract data base as a document management specialist
- Maintain mutually beneficial relationships between Manulife Bank and all Vendor Partners
- Ensure vendor compliance with various Bank and Global vendor policies
- Monitor contract expiries and renewals
- Support internal and regulatory audits by generating reporting from relevant databases
- Ensure all required due diligence is completed for new vendor relationships
- Support the five stages of the vendor management lifecycle as required

**Qualifications**
- Strong communication skills - both written and verbal
- Knowledge of vendor assessment requirements
- Familiarity with OSFI B-10 Guidelines
- Strong technical risk knowledge
- Previous vendor management experience
- Extreme attention to detail
- Ability to work well independently as well as with others
- Ability to grasp new concepts and information quickly
- Eager to build strong relationships with internal departments and external partners
- Excellent organization and prioritization skills with the ability to manage competing priorities
- Comfortable influencing without authority
- Proficient in Excel, Word, SharePoint, OneNote and PowerPoint
- Experience with Jira and/or Confluence would be an asset
- University Degree or College Diploma in Business, Systems or related experience

**#M-CA-IN-CM**

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer

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