Systems Maintenance Technician

**ABOUT US**

**OUR CULTURE**

At BGIS, our culture is built on three foundational pillars:

- **Culture of Care**:We deeply care for each other, our clients, partners, and the communities we serve.
- **High Performing Teams**:We go Above and Beyond to deliver exceptional services. INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and INTEGRATION are core to high performance.
- **Unwavering Commitment to Sustainability**:We conduct every action with a focus on preserving our earth.

**SUMMARY**

The Systems Maintenance Technician - Critical Environments is responsible for the delivery of preventative and corrective maintenance, routine and on-demand services for assigned mission critical facilities. Given the risk associated with mission critical facilities, adherence to established processes and risk management practices is important in order to ensure the reliability of operations and achievement of facility uptime objectives. Systems Maintenance Technician - Critical Environments also performs and delivers preventative and corrective maintenance as well as routine and on-demand services.

**Opportunities for Development**:
At BGIS we are committed to the development of our people - offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles - some include:

- On Account & expanded Operational roles
- Facility Management Office roles to support accounts Project Management roles support projects**KEY DUTIES & RESPONSIBILITIES**

**Critical Operations**
- Shares in the sense of urgency surrounding mission critical operations and that activities are performed in accordance to established processes as well as internal and external requirements including but not limited to environmental, health and safety, fire protection, risk management.

**Maintenance**
- Performs regular facility, equipment and building systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facilities are maintained. Provides observations about facility, equipment and building systems’ conditions and deficiencies and provides recommendations for enhancement and repair.
- Performs preventative and corrective maintenance on electrical building distribution systems including but not limited to single and redundant electrical distribution systems, generator systems, tie switches, transfer switches, paralleling systems, static switches, UPS and/or battery systems, distribution equipment, relay protection, breakers, panel boards, branch circuit wiring and devices.
- Performs preventative and corrective maintenance on mechanical building distribution systems including but not limited to single and redundant cooling distribution systems, steam and heating systems, complex valves, redundant distribution systems, central and package cooling plants, chilled water storage, boiler plants, cooling towers, dry coolers, water treatment, point of delivery cooling components, and complex central building control systems.
- Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

**Training and Administrative Support**
- Guides, coaches and trains junior Team Members.
- Participates in and supports training, safety meetings and initiatives, operational meetings, toolbox talks, etc.
- Maintains all assigned tools and arranges for repair and replacement where required. Submits all expenditures on a timely basis.

**Work Orders and Documentation**
- Maintains work order records within service management maintenance database. Initiates documents to obtain formal approval of work required.

**Program and Project Support**
- Assists in the implementation of preventative maintenance program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained.
- Coordinates and participates in facility-related projects.
- Other duties as assigned.

**Work Requirements**:

- Must be able to work shifts, be on-call and be available to respond to emergencies.
- Must be willing to wear personal protective equipment.
- Must be able and willing to drive to and perform work at multiple sites.

**KNOWLEDGE & SKILLS**
- More than 5 years of facility operations and maintenance work experience, with at least 4 years of critical facility operations and maintenance work experience in environments such as internet data centers, raised floor, server farm, etc.
- High school diploma plus trades training, certification or licenses.
- Ability to lead a team of individuals.
- Advanced level of awareness and understanding of the risk associated with mission critical facilities.
- Advanced ability to adhere to mission critical facility-related processes and risk management practices, with experience in executing