Operations Associate

Location:Vancouver, Canada We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding. We’re here for it. We think _you should be too._ As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the salesfloor. Reporting to the Assistant Store Leader, you’ll ensure timely customer order fulfillment, accurate inventory management, and well-presented store displays. You will collaborate with the store team to uphold company policies, foster an inclusive environment, and maintain safety, while learning and utilizing all relevant systems to support operational routines, pricing, and promotions. A positive attitude, enthusiasm, and strong multitasking skills are essential for success in this fast-paced role. A day in the life as an Operations Associate...
- Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner
- Assist in preparing the stockroom for inventory and perform assigned inventory duties
- Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom
- Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product
- Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
- Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork
- Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management, as appropriate
- Engage in, maintain and support store safety standards and training
- Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Manual
- Lead by example and support store management in holding self and others accountable for store profitability and operational excellence
- Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise, as needed
- Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers, as needed
- Promote the brand by engaging customers in creative activities and demonstrations, as needed What you'll bring to the table...
- Excellent interpersonal skills and ability to build rapport with customers and other associates
- Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills
- Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning
- Engage in, maintain and support store safety standards and training
- Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus We'd love to hear from you if you have
- Customer service experience preferred
- Retail experience preferred Starting Rate: $18.25
- $20.00 Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives. Job ID R25264 Date posted 06/30/2026 Position Type Part Time Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that

we offer
a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:
- Medical/Dental/Vision
- Life insurance and Disability
- Retirement and 401(k) match
- Paid time off, wellness time and volunteer time
- Merchandise discount and EAP resources
- Tuition Reimbursement The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military di