Human Resources Generalist

**Description**:
We are looking for a high-performing, outgoing individual to partner with the People & Culture team to execute on various talent acquisition, onboarding, event coordination, and communication efforts across the organization. If you are a motivated, self-starting, energized individual, this is the role for you.

**CHALLENGES TO BE MET**:

- Lead the end-to-end recruitment process including attraction, acquisition, onboarding, engagement and offboarding for the customer success center and plan administration team.
- Design and implement engagement-driven events that foster a positive work environment and support employee well-being, particularly in partnered divisions.
- Assist in the management of performance evaluations, ensuring they are conducted fairly and are growth-oriented, providing constructive feedback and career development paths for employees.
- Serve as a primary point of contact for employee relations issues within the assigned divisions, resolving conflicts and ensuring a harmonious work environment.
- Ensure all HR practices comply with legal and regulatory requirements and align with policies that enhance the employee experience and support business operations.
- Utilize HR metrics to measure the effectiveness of HR initiatives and make data-driven decisions.
- Support the People & Culture team in creation and execution of the internal communications strategy.
- Support all aspects of company events aimed at enhancing employee engagement and align with organizational goals.
- Champion Equity, Diversity and Inclusivity within the workplace, ensuring that all HR initiatives and team interactions are equitable and inclusive.
- Support the Office Services team acting as back-up Reception coverage as required.
- Support the People & Culture team as required.

**WHO WE ARE LOOKING FOR**:

- 3+ years of experience in human resources, with a proven track record in managing end-to-end recruitment, employee relations, and performance management.
- Experience in a call center or operations environment is preferred, demonstrating an ability to handle fast-paced and high-volume recruitment.
- Proven experience in developing and implementing employee engagement initiatives and managing company-wide events.
- Familiarity with HR metrics and data-driven decision-making.
- Proven dedication to the internal/external customer’s needs.
- Honest, ethical and trustworthy attitude with the ability to handle confidential and sensitive information with discretion.
- Strong interpersonal and communication skills, capable of working effectively with all levels of the organization.
- Proficient with HRIS and other related software to manage and analyze employee data.
- Strong understanding of employment laws and regulations.
- Excellent organizational and time-management skills, with a proven ability to manage multiple priorities in a dynamic environment.
- Someone who listens to diverse perspectives with an empathetic attitude.
- A lifelong learner that is performance driven.
- Someone who recognizes our customers as our most important stakeholders.
- The ability to work in a team setting and serve value.
- Someone who continuously takes initiative and embraces change.

**About Embark Student Corp.**:
At Embark Student Corp. (“Embark”), we’re on a journey to create an entirely new student experience. One that is built on instilling confidence in students around the paths they are choosing and their ability and agency to achieve their goals for the future. As enablers and orchestrators of students’ success, we will create access, affordability and agency for students and their champions across our services and solutions. This will provide them with guidance and support in all aspects of planning and saving for post secondary education - giving them a future-ready advantage and help them thrive well past their educational journey.

Embark Corp. is cultivating an environment that enables growth, trust and pioneering. To help drive our transformation and growth, we are guided by the following strategic pillars:

- Elevate our Expertise in Education Savings & Planning
- Aspire to be Trusted and Easy to do Business with
- Put our Customers in the Center of Our Experience
- Partner to Drive Value, Scale and Reach

What makes us qualified to do this?
In business since 1965 and owned and operated by a not-for-profit organization, everything we do is in service to our students. We are a diverse and passionate community of experts that firmly believes in the benefits of education, priding ourselves on helping to shape their future and empowering them to reach their full potential.

As we move forward, we will leverage and build upon our unmatched expertise in the RESP space to propel both our students and our company forward, ensuring a better tomorrow. Our vision is set, our future is bright, and we’re just getting started.

We value each employee for their unique perspectives and experiences. If y